Clinical Nurse Liaison

• Mar 2022 - Present

• Built admissions system to Increase overall average of WellPark admissions by 50%, and consistently exceed admissions goals established by administration. • Established and maintained excellent relationships with Case Managers, Social Workers, and other Leaders at various surrounding hospitals to address issues within the admission process in order to increase efficiency and the overall probability of referrals to increase census. • Cohesively work alongside the nursing… Show more • Built admissions system to Increase overall average of WellPark admissions by 50%, and consistently exceed admissions goals established by administration. • Established and maintained excellent relationships with Case Managers, Social Workers, and other Leaders at various surrounding hospitals to address issues within the admission process in order to increase efficiency and the overall probability of referrals to increase census. • Cohesively work alongside the nursing, therapy, and other support departments to provide a superb experience for our guests from the admission process to discharge, maintaining guest satisfaction scores above 90%.

Director Of Quality Improvement

• Dec 2020 - Mar 2022

• Led the overall Quality Improvement process, including design and implementation, in the areas of safety, infection control, patient and staff education, documentation, adherence to regulatory guidelines, Medical Director satisfaction, and patient satisfaction. • Led and reported on investigations into care delivery and process improvement. • Established a systematic, organization-wide approach to identifying and collecting metric data, and further analyzing the data for… Show more • Led the overall Quality Improvement process, including design and implementation, in the areas of safety, infection control, patient and staff education, documentation, adherence to regulatory guidelines, Medical Director satisfaction, and patient satisfaction. • Led and reported on investigations into care delivery and process improvement. • Established a systematic, organization-wide approach to identifying and collecting metric data, and further analyzing the data for patterns/trends to discover root causes in order to conceptualize outcomes. Once implemented, the outcome data would be analyzed and reported appropriately. • Maintained the role of CMS 17 Long Term Care/Assisted Living Facility Lead for the TN Department of Health while in this position, where I functioned as the lead contact for all Long Term Care and Assisted Living Facilities in the East Tennessee region.

Clinical Nurse Liaison

• Apr 2018 - Dec 2020

Director of Orthopedics

• Mar 2016 - Apr 2018

Team Leader, Orthopedics

• Nov 2014 - Mar 2016

Registered Nurse, Orthopedics

• Dec 2013 - Nov 2014