Experience

FightCamp

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales Business Development

  • Apr 2022 - Present

  Costa Mesa, California, United States •Work closely with sales + marketing teams to generate new business opportunities and drive sales growth through setting up qualified meetings and executing on outreach strategies. •Create and deliver compelling sales presentations and training presentations to potential clients. •Research and build new and existing accounts (i.e., qualifying new accounts, sending regular emails, and providing sales support to existing accounts). •Daily use of sales enablement tools for tracking and… Show more •Work closely with sales + marketing teams to generate new business opportunities and drive sales growth through setting up qualified meetings and executing on outreach strategies. •Create and deliver compelling sales presentations and training presentations to potential clients. •Research and build new and existing accounts (i.e., qualifying new accounts, sending regular emails, and providing sales support to existing accounts). •Daily use of sales enablement tools for tracking and measuring progress with accounts. •Report on weekly results with manager and the rest of the sales/marketing team.

• Inside Sales Representative

  • Jan 2020 - Apr 2022

  Costa Mesa, California, United States The position requires the development and maintenance of relationships with customers as well as building and funneling a pipeline of leads. •Collect information on new inquiries and coordinate invoices as well as potential partnership opportunities. •Support various types of customer demands regarding delivery status, quotes, and program needs. •Review orders for accuracy and process to production. Provide direct support to customers as well as working with different teams within… Show more The position requires the development and maintenance of relationships with customers as well as building and funneling a pipeline of leads. •Collect information on new inquiries and coordinate invoices as well as potential partnership opportunities. •Support various types of customer demands regarding delivery status, quotes, and program needs. •Review orders for accuracy and process to production. Provide direct support to customers as well as working with different teams within our organization to ensure the customer receives the best experience possible. •Promote a high level of customer service to ensure customer satisfaction. •Hit individual sales goals as well as help the team meet the sales quote.

• Retail Sales Specialist

  • Sep 2019 - Jan 2020

  Newport Beach, California, United States • Set and achieve sales goals, for both in-store and online sales goals with effective use of selling tools. • Build lasting relationships with customers. • Give the best service to our customers on their terms. • Provide honest and confident feedback to customers about the experience and fit. • Seek product knowledge and sales techniques to build your expertise/convert.



TITLE Boxing Club

• Health, Wellness & Fitness
• 400 - 500 Employee

• Assistant General Manager

  • Aug 2018 - Sep 2019

  Costa Mesa, California, United States Customer Experience/Growth • Oversee studio operations and client services including group classes, private training, retail sales, and special studio events. • Increase studio revenue through membership, client retention, and generating retail sales. • Create and facilitate a studio community to enhance the member experience. • Be an expert on Title Boxing's operational systems to help understand and analyze client’s purchase trends and behaviors to drive… Show more Customer Experience/Growth • Oversee studio operations and client services including group classes, private training, retail sales, and special studio events. • Increase studio revenue through membership, client retention, and generating retail sales. • Create and facilitate a studio community to enhance the member experience. • Be an expert on Title Boxing's operational systems to help understand and analyze client’s purchase trends and behaviors to drive growth. Marketing/Business Development • Drive membership through in-studio events (product sampling, partnerships, and influencer events), studio promotions and outreach. • Support the marketing team with strategies targeting local market and VIP client/media relationship building. Team Leadership/Operations • Foster and develop a high-performing studio by training, motivating and managing the front desk team including managing schedules, verifying staff hours, developing processes and procedures and ensuring local compliance. • Manage the studio’s financials. • Assist in studio maintenance to ensure it maintains an upscale fitness atmosphere focused on a premier customer experience. • Conduct daily walk-throughs of the studio to ensure it adheres to brand standard. • Attend and participate in training programs and management meetings. Show less



Dignity Health Sports Park

• United States
• Entertainment
• 1 - 100 Employee

• Operations Specialist

  • Jul 2017 - Jan 2019

  Carson, California, United States •Responsible for ensuring operation efficiencies for the venue for Los Angeles Chargers and LA Galaxy games. •Help accommodate coaches, players and personnel requests and needs. •Planning, organizing, coordinating, and directing all activities and personnel engaged in day to day operations. •Review event notes, and take a leadership role in the setup and breakdown of chairs, tables, pipe and drape, rubber matting and carpets, giveaways, etc. •Additionally, working with the events… Show more •Responsible for ensuring operation efficiencies for the venue for Los Angeles Chargers and LA Galaxy games. •Help accommodate coaches, players and personnel requests and needs. •Planning, organizing, coordinating, and directing all activities and personnel engaged in day to day operations. •Review event notes, and take a leadership role in the setup and breakdown of chairs, tables, pipe and drape, rubber matting and carpets, giveaways, etc. •Additionally, working with the events department in setting up and converting other event spaces as necessary from event to event. •Work with the director and higher ups on establishing preventative maintenance plans on all equipment and physical facilities. Work with higher ups and the director on evaluation of current practices, making recommendations for changes in operations to improve efficiency. Show less