Experience

STATE STREET BRATHAUS OF MADISON, INC

• United States
• Restaurants
• 1 - 100 Employee

• Bartender

  • Jan 2022 - Present

  Madison, Wisconsin, United States Prepare and serve drinks and food efficiently with a focus on excellent customer service Create an enjoyable dining experience by communicating enthusiastically and professionally with patrons Mentor over 20 incoming staff in customer engagement and sales promotion



City of Appleton Wisconsin

• United States
• Government Administration
• 100 - 200 Employee

• Pool Manager

  • Apr 2021 - Aug 2021

  Appleton, Wisconsin, United States Scheduled employees to maintain effective business operations while tailoring to employees' individual needs Implemented a feedback form to solve problems and concerns for both patrons and employees Managed over 30 employees and provided proper training to ensure the safety of patrons Handled nightly administration tasks such as cash office, register closing, and sales reports



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Guest Services Associate

  • Nov 2019 - Dec 2020

  Appleton, Wisconsin, United States Communicated effectively with customers on the sales floor to ensure a positive customer experience Handled cash transactions with accuracy and efficiency to promote a productive work environment Resolved customer disputes of products while successfully adhering to the guidelines set by upper management

• Lifeguard

  • Jun 2018 - Feb 2019

  Appleton, Wisconsin, United States Supervised ten assistant lifeguards while instructing swim classes of 10-20 patrons Communicated effectively and adapted learning techniques to different age groups ranging from 6-65