Experience

Santa Fe Botanical Garden

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Volunteer

  • Nov 2013 - Present

  Volunteer docent and administrative assistant at garden's Museum Hill location: greets visitors and conducts garden tours for individuals and groups; Volunteer team member for major fundraising events: assists with set-up, logistics, parking and live auction activities. Volunteer marketing/public relations assistant: on-call speaker for outside groups, booth representative at major regional tradeshow events and coordinator of signage design and production for annual plant sale events. Volunteer docent and administrative assistant at garden's Museum Hill location: greets visitors and conducts garden tours for individuals and groups; Volunteer team member for major fundraising events: assists with set-up, logistics, parking and live auction activities. Volunteer marketing/public relations assistant: on-call speaker for outside groups, booth representative at major regional tradeshow events and coordinator of signage design and production for annual plant sale events.



Boys & Girls Clubs of America

• United States
• Non-profit Organizations
• 700 & Above Employee

• Board Member and Treasurer

  • May 2009 - Oct 2012

  Volunteer board member. Assisted Boys & Girls Clubs of America (BGCA) professional staff and registered lobbyist in representing the interests of NM's 22 Boys & Girls Clubs before state government elected representatives and officials in respect of laws/regulations and government-funded services supporting youth safety, security, education and development. Assisted BGCA professional staff and NM Alliance board in vetting, interviewing and hiring registered lobbyist talent. Assisted Alliance membership by leading team to rewrite and implement a more fair membership agreement and write and implement a first-ever member dues and fees policy. Also served as the NM Alliance's registered representative with the NM Public Regulation Commission. Show less



Boys & Girls Club Del Norte

• Chimayo and Abiquiu, NM, USA

• Board Member and Administrative Volunteer

  • Oct 2008 - Oct 2011

  Assisted the Club's professional staff and board of directors (BOD) with consulting assistance on financial, fundraising, staffing and administrative matters. Served as board treasurer and member of financial, audit and HR committees. Developed and implemented a new chart of accounts in compliance with non-profit GAAP guidelines. Analyzed and restructured Club's insurance program for improved coverage and substantial cost savings. Led BOD/staff team to rewrite Club's by-laws and HR administrative policies/processes for improved administrative efficiency and legal compliance. Led BOD team to hire a new Club executive director. During service tenure, managed the auction for a major annual Club fundraising event and assisted Club's executive director with researching and securing new donor and funding sources. Briefly served as Club's management executive between executive director appointments. Show less



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• AVP and Manager - Corporate Legal Compliance Services (Retired)

  • Sep 2003 - Aug 2007

  Led corporate business initiative responsible for developing, implementing and managing enterprise-wide anti-terrorism and anti-money laundering business policy and processes for USA Patriot Act and US Treasury OFAC compliance. Working collaboratively with corporate counsel, company business units and IT support teams, oversaw development and successful implementation of IT screening links to over 200 internal financial, employee, contractor, customer, claimant, vendor, and agent information systems/data stores. Additionally, staffed and managed a centralized business transaction screening service unit and investigative services staff. This new start-up department was created in 2003 within Liberty's Office of Corporate Compliance to centralize and ensure the Company's world-wide compliance with these two U.S. laws and similar emerging laws in other countries where Liberty Mutual operates. Show less

• AVP and Manager - Corporate Risk Management

  • Sep 1994 - Aug 2003

  Executive responsible for benchmarking, developing, implementing and managing corporate business policy and processes for enterprise-wide operations safety, physical security, executive protection, business continuity planning, crisis response, and non-financial operational risk financing - including procurement of related risk management/financing/insurance products and services to protect Liberty Mutual's own business operations. When begun in 1994 as a new corporate start-up, the department reported to both the Company's treasurer and CFO. Designed to consolidate various operational risk management disciplines under a single management umbrella for improved business integration, operational outcomes and a substantially reduced cost of risk, it met its objective during a period of substantial exponential business growth and international operational expansion from 3 to 19 countries for the Company. Show less

• Manager of Market Development - Commercial Markets Marketing

  • Jun 1991 - Sep 1994

  Led new start-up unit within Commercial Markets Marketing department responsible for researching, identifying, developing, targeting and selling customer segments to profitably grow and support Liberty Mutual's Middle Markets strategic business unit. Significant experience conducting customer and competitive research and developing and implementing target market products, services, and related sales/service staff support training. Also extensive experience collaborating with Company's actuarial and regulatory departments to file and obtain State government approval to sell new products and reprice/modify existing products. Additional experience providing management oversight and contributing to development of segment-specific marketing communications and advertising media. Show less

• Various - Commerical Underwriting

  • Jun 1974 - Jun 1991

  Held a series of progressively more responsible commercial underwriting management positions beginning with underwriter trainee and ending with home office director. Selected and priced insurance risks for the following commercial insurance product lines sold in the U.S. and Canada: property, liability, automobile, workers' compensation, crime/surety, inland/ocean marine and excess/umbrella liability. During Chicago tenure, developed the Company's very first target market programs for the water quality industry and religious institutions. During Canadian tenure, retrained staff and introduced more disciplined and actuarially-grounded underwriting policies and practices to improve financial performance and profitability . Also worked with business translators to replace entire insurance product portfolio with dual English- French language products in compliance with provincial language laws. During Boston tenure, served as original employee of a start-up specialty national/large accounts property underwriting unit and developed the unit's initial product set. Also served as the home office director (referral underwriter) for large and/or complex risks exceeding field office underwriting authority. Show less



Various

• Cameron County, PA

• Restaurant Cook and Manager

  • Sep 1967 - Aug 1973

  Held a series of progressively more responsible part-time and full-time positions beginning with line cook and ending with shift manager for several family-owned local restaurants. Experienced in stock ordering/control, food preparation/cooking to owner's recipes and customer's request, customer interactions/managing complaints, supervising kitchen and wait staff to ensure quality control and good customer service, sanitation/cleaning protocols for food prep and public spaces, daily accounting/book closing procedures, and business opening/closing and other security protocols. Show less