Jack Chen
Travel Coordinator at WET Design- Claim this Profile
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Bio
Experience
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WET (Design)
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Design Services
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100 - 200 Employee
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Travel Coordinator
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Sep 2010 - Present
Sun Valley, CA • Reorganize company travel policy to maximize efficiency and ensure cost savings • Strategic negotiation of all travel related contracts to meet employee needs and obligations • Arrange employee travel visas, work permits, and passports for international travel • Approve travel requests for 300 employees through company intranet site • Coordinate 50 or more domestic and international itineraries per month • Continuous availability to address changes in travel itinerary or last… Show more • Reorganize company travel policy to maximize efficiency and ensure cost savings • Strategic negotiation of all travel related contracts to meet employee needs and obligations • Arrange employee travel visas, work permits, and passports for international travel • Approve travel requests for 300 employees through company intranet site • Coordinate 50 or more domestic and international itineraries per month • Continuous availability to address changes in travel itinerary or last minute trips Show less
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Office & Travel Manager
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Mar 2005 - Aug 2010
Alhambra, CA • Coordinated travel for 100 employees to attend domestic and international trade shows, sales appointments, and exhibitions • Responded to customer, vendor, and manufacturer inquiries and concerns in a courteous manner • Maintained calendar of appointments, travel itineraries, and meetings • Negotiated lowest possible prices on flights, hotels, and ground transportation • Developed timely solutions to resolve customer concerns on a daily basis • Managed detailed schedule for… Show more • Coordinated travel for 100 employees to attend domestic and international trade shows, sales appointments, and exhibitions • Responded to customer, vendor, and manufacturer inquiries and concerns in a courteous manner • Maintained calendar of appointments, travel itineraries, and meetings • Negotiated lowest possible prices on flights, hotels, and ground transportation • Developed timely solutions to resolve customer concerns on a daily basis • Managed detailed schedule for appointments, travel, and product shipment to meet company deadlines Show less
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Senior Service Representative
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Apr 1998 - Feb 2005
Los Angeles, CA • Coordinated passport processing, visas, and work permits for Fortune 500 companies • Maintained a professional relationship with foreign consulates and the United States Passport Agency • Implemented employee training programs and day-to-day procedures • Managed courier deliveries to and from foreign consulates • Compiled daily accounting report of purchases and invoices for the corporate office
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Operations Manager
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Jun 1996 - Apr 1998
Los Angeles, CA • Negotiated hotels and transportation contracts for group, incentive, and FIT travellers • Managed a staff of five associates to effectively complete daily operations • Developed employee training programs to improve monthly sales and foster company growth • Performed daily accounting duties
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