Experience

Calabrio, Inc.

• United States
• Software Development
• 400 - 500 Employee

• Enterprise Account Executive

  • Jan 2023 - Present

• Field Account Executive

  • May 2020 - Jan 2023

• Business Development Representative

  • Jun 2019 - May 2020

  Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.



Gartner

• United States
• Information Services
• 700 & Above Employee

• Account Manager

  • 2018 - May 2019



U.S. Bank

• United States
• Banking
• 700 & Above Employee

• Mortgage Asset Evaluation and Reporting - Internship

  • Jun 2017 - Aug 2017

  • Gained exposure to Mortgage Industry and complex derivative securities through research project and daily reporting tasks related to US Bank mortgage servicing rights asset, valued at approximately $2.5 Billion. • Conducted research and testing for new cohorting methodologies aimed at aggregating approximately 1.5 Million loans into bucketed subsets based on homogeneous characteristics using SQL and advanced formulas in Excel • Performed sensitivity analysis across several interest rate and volatility shock scenarios while using Excel to evaluate impact on valuation and key risk metrics, including duration and convexity of the portfolio. • Communicated weekly project progress through PowerPoint presentations to upper management focusing on reporting results and recommendations for the cohorting methodology research project Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Financial Analyst - Internship

  • Dec 2016 - Jun 2017

  • Conducted quantitative analysis of financial data to forecast revenue, costs, hours, future trends, and potential risks associated with multimillion dollar federal contracts. • Recommended actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in labor and materials. • Communicated effectively with Project Managers and teams to ensure the accuracy of project financials. • Prepared month end close entries including cost accruals, revenue adjustments, cost transfers, and cost recoveries to ensure proper revenue, cost, and profit recognition Show less



Winona State University

• Higher Education
• 700 & Above Employee

• Corporate Finance Tutor

  • Feb 2016 - Sep 2016

  • Conducted and moderated groups of students in discussions pertaining to Corporate Finance and Calculus material. • Encouraged and communicated material in simplistic and efficient terms. • Analyzed and adapted to individual needs and differences. • Examined and compiled feedback involving student note taking and future study habits. • Conducted and moderated groups of students in discussions pertaining to Corporate Finance and Calculus material. • Encouraged and communicated material in simplistic and efficient terms. • Analyzed and adapted to individual needs and differences. • Examined and compiled feedback involving student note taking and future study habits.