Experience

Hammond Cars

• United Kingdom
• Automotive
• 1 - 100 Employee

• Sales Executive

  • Apr 2016 - Present

  Hammond Cars is rated 5 Stars on Auto Trader and Trust pilot for its friendly and professional service. They are one of the leading car supermarkets in East Anglia and customers travel from all over the UK to their 3 sites to buy their new car from them. Key Responsibilities: - F2F sales - greeting clients on the forecourt, supplying information and answering any questions, building rapport and providing excellent customer service throughout. - Answering phones leads and dealing with email enquiries - Logging enquiries into the business from all sources - Providing part-exchange valuations and providing finance quotations - Inspecting new stock on arrival and carrying out customer handovers insuring they have the best experience possible. - Taking photos for marketing purposes Show less



Proactive IT Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Sales Executive

  • Dec 2015 - Apr 2016

  Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops and sells consumer electronics, computer software, and online services. It is considered one of the Big Tech technology companies. Key Responsibilities: - Ability to assess customers’ support needs when they arrive in store. - Offering customer assistance, quickly assess their situation and take care of customers with advice or a solution on the spot. - Use knowledge of current Apple technology to help customers with iPod, iPhone and iPad devices. - Flexibility to regularly rotate through different technical specialties and skill sets - Ability to thrive on change as products evolve - Conduct training sessions and give technical support. - Excellent time management skills and can make decisions quickly. - Maintain composure and customer focus while troubleshooting and solving issues. - Reassure customers when delivering product diagnoses and potential solutions. - Working to a deadline and company target. Show less