Experience

Garage Data Systems Ltd
• United Kingdom
• Software Development
• 1 - 100 Employee
• IT Support Technician

  • Mar 2021 - Present

XPS Solutions Ltd
• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee
• 1st Line Support Engineer

  • Feb 2020 - Nov 2020


Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Senior Information Technology Technician

  • Jun 2016 - Feb 2020

  My current position sees me overlooking the support of a large area across the UK through multiple offices. My current job role includes 1st and 2nd line IT support, which includes managing printer and scanner functionality, internet capability, and desktop support both local and remote. My job role also sees me managing larger projects when the need arises. Such projects that I have overseen include the setting up of new offices to the requirements described by the staff working at the new locations. I have also set up new learning resource centers for teaching staff, which includes the installation of a smartboard and projector, as well as multiple desktops with specialized exam software. Show less



DEFLOG VQ TRUST LIMITED

• IT Services and IT Consulting

• Apprentice

  • Apr 2015 - May 2016

  My job as an Apprentice IT Technician included day to day on the job training, as well as 1st-line customer support. My job as an Apprentice IT Technician included day to day on the job training, as well as 1st-line customer support.