Experience

Publico Kitchen and Tap

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Jan 2023 - Present

  • Worked in an intense team environment providing exceptional customer service and maintaining high efficiency throughout. • Addressed operational issues and concerns proactively by communicating with the kitchen and other employees; and contributed to customer retention (i.e., repeat customers). • Demonstrated proficiency in point-of-sale tools and technology by inputting orders and taking payment. • Trained new employees to become servers and meet restaurant standards. • Worked in an intense team environment providing exceptional customer service and maintaining high efficiency throughout. • Addressed operational issues and concerns proactively by communicating with the kitchen and other employees; and contributed to customer retention (i.e., repeat customers). • Demonstrated proficiency in point-of-sale tools and technology by inputting orders and taking payment. • Trained new employees to become servers and meet restaurant standards.



Holographic Amusements LLC

• United States
• Entertainment Providers
• 1 - 100 Employee

• Quality Assurance Intern

  • May 2020 - Aug 2020

  -Designed a new general consumer user manual for several holographic operating products to further aid consumers’ use when certain comprehensible problems arose with previous versions -Brainstormed ideas to increase total daily revenue with a team of 10+ quality assurance teammates -Prepared and submitted 10+ reports and other documentation to assist paying customers and other team members -Designed a new general consumer user manual for several holographic operating products to further aid consumers’ use when certain comprehensible problems arose with previous versions -Brainstormed ideas to increase total daily revenue with a team of 10+ quality assurance teammates -Prepared and submitted 10+ reports and other documentation to assist paying customers and other team members