Jacky Benazzi
Product and Onboarding Support at Adventium Technology- Claim this Profile
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Bio
Ida Stjernstrøm Jeal
Jacky is a loyal, hardworking team-player who you can always rely on. Being able to stay calm and have the ability to make the right decisions in a high pressure situation is something I would say is one of her biggest strengths. She is able to see the bigger picture and take charge when needed, but is also always willing to learn and take suggestions to improve her skills. Jacky is a warm and caring co-worker, but most of all, she is a very fun person to work with! Having worked with Jacky for over two years now, I would without any doubt recommend her for any position she sets her heart on.
Sarah Flynn
I have worked with Jacky for over 6 years, as a colleague and more recently as a team leader. Throughout her roles at Website Travel I have found Jacky to be an extremely driven and energetic person to work with. Jacky has progressively grown her knowledge in online technology & connections, managing our IT team which prior to her leadership could only have been described as a clusterf**k. She is highly dependable, diligent and can keep a calm head during stressful tasks, I would recommend working with her again without hesitation. If you want something done well, you go to Jacky.
Ida Stjernstrøm Jeal
Jacky is a loyal, hardworking team-player who you can always rely on. Being able to stay calm and have the ability to make the right decisions in a high pressure situation is something I would say is one of her biggest strengths. She is able to see the bigger picture and take charge when needed, but is also always willing to learn and take suggestions to improve her skills. Jacky is a warm and caring co-worker, but most of all, she is a very fun person to work with! Having worked with Jacky for over two years now, I would without any doubt recommend her for any position she sets her heart on.
Sarah Flynn
I have worked with Jacky for over 6 years, as a colleague and more recently as a team leader. Throughout her roles at Website Travel I have found Jacky to be an extremely driven and energetic person to work with. Jacky has progressively grown her knowledge in online technology & connections, managing our IT team which prior to her leadership could only have been described as a clusterf**k. She is highly dependable, diligent and can keep a calm head during stressful tasks, I would recommend working with her again without hesitation. If you want something done well, you go to Jacky.
Ida Stjernstrøm Jeal
Jacky is a loyal, hardworking team-player who you can always rely on. Being able to stay calm and have the ability to make the right decisions in a high pressure situation is something I would say is one of her biggest strengths. She is able to see the bigger picture and take charge when needed, but is also always willing to learn and take suggestions to improve her skills. Jacky is a warm and caring co-worker, but most of all, she is a very fun person to work with! Having worked with Jacky for over two years now, I would without any doubt recommend her for any position she sets her heart on.
Sarah Flynn
I have worked with Jacky for over 6 years, as a colleague and more recently as a team leader. Throughout her roles at Website Travel I have found Jacky to be an extremely driven and energetic person to work with. Jacky has progressively grown her knowledge in online technology & connections, managing our IT team which prior to her leadership could only have been described as a clusterf**k. She is highly dependable, diligent and can keep a calm head during stressful tasks, I would recommend working with her again without hesitation. If you want something done well, you go to Jacky.
Ida Stjernstrøm Jeal
Jacky is a loyal, hardworking team-player who you can always rely on. Being able to stay calm and have the ability to make the right decisions in a high pressure situation is something I would say is one of her biggest strengths. She is able to see the bigger picture and take charge when needed, but is also always willing to learn and take suggestions to improve her skills. Jacky is a warm and caring co-worker, but most of all, she is a very fun person to work with! Having worked with Jacky for over two years now, I would without any doubt recommend her for any position she sets her heart on.
Sarah Flynn
I have worked with Jacky for over 6 years, as a colleague and more recently as a team leader. Throughout her roles at Website Travel I have found Jacky to be an extremely driven and energetic person to work with. Jacky has progressively grown her knowledge in online technology & connections, managing our IT team which prior to her leadership could only have been described as a clusterf**k. She is highly dependable, diligent and can keep a calm head during stressful tasks, I would recommend working with her again without hesitation. If you want something done well, you go to Jacky.
Experience
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Adventium Technology
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Australia
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Travel Arrangements
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1 - 100 Employee
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Product and Onboarding Support
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Jan 2020 - Present
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University of the Sunshine Coast
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Australia
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Higher Education
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700 & Above Employee
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Student
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Feb 2019 - Feb 2019
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NoExpiry
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Brisbane, Australia
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Operations Manager
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Jul 2018 - Sep 2018
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WebsiteTravel Global Marketplace
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Australia
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Travel Arrangements
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1 - 100 Employee
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Projects Coordinator
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Nov 2017 - Jun 2018
* Facilitate relevant discussions between stakeholders, development team and management to ensure appropriate solutions are designed and scheduled.* Liaise with key stakeholders to update them on the scheduled timing of work, understand business priorities and general status updates. * Investigate current system processes, provide the scope of work required and implement delivery plan and timeframes.
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IT Team Manager
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Feb 2017 - Nov 2017
Responsibilities:* Create and implement reporting features relating to cost of work and ROI.* Backlog maintenance across 2 development teams.* Overseeing 8 Development staff based remotely across Australia, New Zealand and India.* Coordinating and hosting weekly Sprint planning meetings and daily stand up meetings.Skills:* Customer-centric approach to delivering service; ability to be proactive in identifying work priorities and solutions.* Experience in business partnering, relationship and senior level stakeholder management.* Experience in definition and documentation of business requirements, objectives, deliverables, solutions and specifications. * Strong and effective communications skills.* Knowledge of AGILE and Waterfall methodologies* Experience using Kanbanize for managing ongoing tasks and reporting.* Ability to write user stories* Basic level understanding of API’s. Show less
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Product Support Manager
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Apr 2015 - Feb 2017
Responsibilities:* Attending networking events and information nights throughout Sydney, Cairns, Brisbane, Airlie Beach, Gold Coast and New Zealand.* Negotiating of system rates.* Negotiating product commissions.* Overseeing and coordinating training Summits.* Managing and mentoring junior staff members.* Translating system issues into user stories for development pipeline.
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System Support
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Apr 2014 - Mar 2015
Responsibilities:* Provide system support to over 2500 system users via phone, Skype, email and in person.* Create training material through training manuals and online videos.* Organise and host training summits in Sydney, Cairns, Airlie Beach and Gold Coast.* Documenting company procedures and implementing new procedures.
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Product Manager
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May 2012 - Mar 2014
Responsibilities:* Manage and oversee approximately 20,000 travel products.* Connect top 100 supplier product via a live availability allocation feature.* Communicate with relevant suppliers to provide set up support and training.* Communicate issues and concerns through to development team.
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Peterpans Adventure Travel
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Australia
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Travel Arrangements
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1 - 100 Employee
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Travel Agent
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Sep 2011 - May 2012
Travel Agent Touting Sales Travel Agent Touting Sales
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