Jacinta Macey

UX Researcher at Cardata | Reimburse Mileage
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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5.0

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Ariel Matheson

Jacinta is an exceptional performer who has played an indispensable role in the formalization of UX research and design processes at Cardata. She is a skilled communicator and an advocate for collaboration at all levels. She is a passionate researcher who is able to ask the right questions at the right time, while never losing sight of empathy as her driving force. Jacinta goes above and beyond in her execution of any and all tasks. She confidently asks for help with humility and an acute awareness of her own limitations. She champions user experience at every stage, and is able to extract high value insights from abstract data. I have worked alongside her to process user feedback into actionable themes and insights, and watched her prioritize these extractions based on value and feasibility. I am continually grateful to learn from and work alongside her. Immaculate vibes.

Kemisha Cross

I had the pleasure of working in the same group with Jacinta for one of our Design Sprints at BrainStation. Working alongside Jacinta allowed our project to run so smoothly. No matter the tasks or challenge, Jacinta made sure no matter what that the job was done. Jacinta is truly a team player, never once did I feel as though I could not ask her for help and any company would be lucky to have her on their team!

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • UX Researcher
      • May 2022 - Present

      Helping better understand our users to build better Helping better understand our users to build better

  • Beauty by Cinta
    • Toronto, Ontario, Canada
    • Freelance Stylist
      • Oct 2018 - May 2022

      Communicated with clients to empathize and understand their pain points to be able to give them their dream hair that they can recreate at home. Heightened attention to detail when creating a style for a client, ensuring to wow them with a style that not only looks great, but is catered to their experience with styling Designed a website and marketing material which grew my online presence and built clientele Expanded my clientele base by 400% since beginning my business in October 2018 Built a strong network of clientele and advocates through online connections, and referrals by clients, resulting in steady client demand and opportunities for project collaborations Show less

  • Medulla & Co
    • Toronto, Ontario, Canada
    • Intermediate Stylist
      • Jan 2014 - Oct 2018

      Designed & implemented a retail system to streamline orders by reorganizing the stock footprint and building an inventory template Attended events representing the brand among the industry and built client relationships Represented the company styling for Breakfast Television, and brands such as Nude by Nature, Jamieson, and Garnier Designed & implemented a retail system to streamline orders by reorganizing the stock footprint and building an inventory template Attended events representing the brand among the industry and built client relationships Represented the company styling for Breakfast Television, and brands such as Nude by Nature, Jamieson, and Garnier

    • Canada
    • Restaurants
    • 300 - 400 Employee
    • Bartender
      • May 2013 - Sep 2015

      Led team in up-sells, sales, and customer survey responses Led a team of staff in the opening of a new Jack’s restaurant in Newfoundland, guiding staff through the Jack’s service requirements and how to provide the best service for their guests Designed and implemented a cleaning system and delegated roles to ensure proper execution, resulting in Jack Astor’s John St being the first SIRCorp restaurant to pass strict new Core Audit Requirements Contributed to the team with strong communication and good attention to detail, ensuring every guest had the peak Jack's experience Show less

Education

  • BrainStation
    UX Design, UX Design
    2022 - 2022
  • Aveda Institute of Toronto
    Hairstyling, Graduated with Honours
    2014 - 2015

Community

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