Experience

GENWORTH FINANCIAL AGENCY, INC.

• United States
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2022 - Present

• Customer Service Representative

  • Apr 2022 - Jul 2023



Harlem Children's Zone

• United States
• Non-profit Organizations
• 700 & Above Employee

• Program Assistant

  • Oct 2019 - Present

  Provide mentorship, support, and guidance to students Promote academic, social, and personal success for students Monitor student progress and attendance Encourage student participation in school Conduct individual and group check-in meetings with students Connect students to resources and services Meet with stakeholders to discuss students’ academic progress Document and maintain student files Maintain confidentiality of students Model positive behavior for the students Perform other duties as assigned Show less



TENDER TOTS

• United States
• Education Administration Programs
• 1 - 100 Employee

• Lead teacher

  • Mar 2019 - Oct 2019

  Supervise and monitor the safety of children. Prepare meals and organizing mealtimes and snacks for children Help children maintain positive hygiene/ change diapers of infants and toddlers Organize & facilitate activities ,implementing curriculum allowing children to learn about the world and explore interests. Supervise and monitor the safety of children. Prepare meals and organizing mealtimes and snacks for children Help children maintain positive hygiene/ change diapers of infants and toddlers Organize & facilitate activities ,implementing curriculum allowing children to learn about the world and explore interests.



CMSW

• Bronx, New York, United States

• Team Lead

  • Aug 2016 - Sep 2018

  Supervise the daily operations of a workers compensation/no-fault based, multi physician, multispecialty, fast paced medical office. Manage and supervise a team of up to 15 employees to ensure efficient and functional running of a hospitality based operation that provides medical care and treatment to injured workers in the NYC Metro area while focusing on the business aspect of the office Monitoring and overseeing chart reviews as necessary to remain compliant within the NYS WCB Medical Treatment Guidelines; MTG’s. Assist in conducting interviews, and initiating disciplinary actions . Implement training modules for all new employees and assist in training. Show less



Lincoln Medical Center

• United States
• Alternative Medicine
• 1 - 100 Employee

• Registrar

  • Sep 2014 - Jun 2016

  Registered emergency room patients. Answered phones, transferred calls, maintained patient admission binders Prepared and maintained patient profile chart. Verified insurance and patient demographics Worked directly with patients , nurses , doctors in ER Registered emergency room patients. Answered phones, transferred calls, maintained patient admission binders Prepared and maintained patient profile chart. Verified insurance and patient demographics Worked directly with patients , nurses , doctors in ER