Head Of Operations

• Jun 2021 - Present

Strategy & Operations Lead - Chief of Staff

• Dec 2018 - Jun 2021

Own operations for a team of 75+; operationalizing strategies through the planning and execution of short and long-term initiatives, acting as a POC for cross-functional engagements and via key stakeholder management at all levels. Key Accomplishments: • Manage $MM annual budgets and associated headcount, adjusting to taskings and changing priorities • Partner with finance, tracking new project concepts, investments and returns within long-term business planning process • Managed pandemic response within organization, creating WHOLE (Wellness, Home Office & Learning for Employees) to boost employee engagement • Designed framework and implemented org-wide PM tool to create visibility around project deliverables • Led technology and vendor selection within cybersecurity, webscraping and project management technology • Led AMS Regulation and Aftermarket Trend Research for key brand protection effort • Act as POC and owner for key executive meetings, deliverables, briefing and metrics such as quarterly strategic reviews, roadmaps, share actions plans and inputs to investor relations Show less

Director of Operations

• Jan 2015 - Aug 2018

Responsible for managing and overseeing the Operations function which included IT, InfoSec, HR in addition to traditional operational activities such as facilities and vendor management. Collaborated with legal team to ensure compliance with customer, vendor and legislative requirements. Prioritized organizational initiatives based on corporate strategy, mission and values, and resourcing requirements. Promoted from Operations Manager to Senior Operations Manager - March, 2016, and to Director of Operations - March, 2017. Key Accomplishments: - Authored foundational policies for BYOD, Security and BCDR, Ethics, Employee Handbook, Parental Leave and a flex-time for parents returning from leave - Initiated, facilitated and managed a robust security, privacy and confidentiality compliance program validated by third party certification (including implementation of regular penetration testing, vulnerability scanning, ISO 27001 compliance and SOC 2 Type 2 compliance) - Lead GDPR Compliance Initiative resulting in compliance by the May 25, 2018 deadline - Oversaw the company tech stack, implementing at least one key tool per calendar year - Acted as the main point of contact for key customer security initiatives and vendor programs - Built and maintained the the budget request process for all non-travel and non-billable expenses. - Implemented and owned the current HRIS and ATS systems; acting as the primary administrator, power-user and educator for each internally - Implemented strategic benefits such as short-term disability coverage and a 401K plan - Managed benefits negotiations with health and dental providers - Built a management training program addressing organizational policy and procedure, management responsibilities and supporting technology - Oversaw all facilities maintenance resulting in an environment that was compliant, claim-free and comfortable for employees. Show less

Independent Consultant

• Jun 2014 - Jan 2015

Responsible for developing marketing and sales pipelines for startups. Acted as a primary point of contact and information for clients. Customized approach based on individual client needs. Key Accomplishments: - Generated qualified leads and owned resulting sales meetings for a digital marketing agency - Generated 100 qualified leads for a technical startup - Consulted on GTM strategy with client in the energy sector Responsible for developing marketing and sales pipelines for startups. Acted as a primary point of contact and information for clients. Customized approach based on individual client needs. Key Accomplishments: - Generated qualified leads and owned resulting sales meetings for a digital marketing agency - Generated 100 qualified leads for a technical startup - Consulted on GTM strategy with client in the energy sector

CEO

• Sep 2013 - Jun 2014

Led MBA team in developing a business concept into a startup and business entity. Key Accomplishments: - Responsible for mission, timeline, overarching strategy execution and market assessment - Managed relationships with key partners: investors, mfg partners, lawyers & future customers - Led team to the UO New Venture Championship which included a win in the lighting round http://nvc.uoregon.edu/2014-nvc/2014-competitors/ Led MBA team in developing a business concept into a startup and business entity. Key Accomplishments: - Responsible for mission, timeline, overarching strategy execution and market assessment - Managed relationships with key partners: investors, mfg partners, lawyers & future customers - Led team to the UO New Venture Championship which included a win in the lighting round http://nvc.uoregon.edu/2014-nvc/2014-competitors/

Marketing Intern

• Jun 2013 - Sep 2013

Responsible for analyzing the ICS product line pricing strategy and marketing spend and developing tools and/or learnings to better inform deal structure. Key Accomplishments: - Developed new price structure to accommodate lifecycle progression of ICS products (concrete cutting chainsaws, diamond chain and complementary products) - Was key in the planning and preparation for ICS price structure implementation January 1, 2014 - Developed margin calculation tool for sellers - Created marketing waterfall tool to track effects of marketing spend on margin Show less

Healthcare Sales Account Specialist

• Oct 2008 - Aug 2012

Responsible for developing and managing Medical Device and Pharmaceutical industry sales. Consulted with marketing group on how customers used our product to inform solutions selling methodology and future applications of healthcare grade silicone. Key Accomplishments: -Managed $12.8M in specialty material sales for the Medical Device and Pharmaceutical industries -Delivered 7.6% in price increases, exceeding target of 6% in 2011 -Conducted due diligence of multiple candidates as part of the Channel Partner Selection team, resulting in the successful selection of channel partners that represent ~$15M of Dow Corning sales - Managed accounts through recession – Healthcare Industry results were 97% of previous YTD for 2009 - Managed contracts for private label, distribution and direct customers valued between $250K and $4M Show less

Technical Instruction

• Jun 2006 - Oct 2008

Responsible for delivering training on Rockwell products and software in-house and on-site (ControlLogix, SLC 500 and PLC-5 control systems). Demonstrated ability to tailor training to various customer experience levels. Key Accomplishments: - Recognized internally for technical competency within Rockwell Automation products - Maintained and developed both platform and instructional skills resulting in repeat engagements at customer request - Participated in events that promoted and sold Rockwell Automation Business Unit products Show less