Jacenta Robinson
Assistant Site Manager at Canon Business Process Services- Claim this Profile
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English -
Topline Score
Bio
Experience
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Canon Business Process Services
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Assistant Site Manager
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Jul 2015 - Present
Primary Job Functions:Responsible for all contracted non-exempt office services staff, their responsibilities and the functions at the client site.I have the ability to effectively perform any position or shift held by current Canon staff members at client site. I Maintain contact with client’s administrator and his/her staff. I Keep management informed on all operational issues. I Interact with all corporate departments as necessary. I Work closely with Site Manager to evaluate, research, and recommend solutions to office services related issues and problems. I Contact and negotiates with outside vendors. I Provide quality control on daily work performed by Canon staff. I Delegate assignments to non-exempt staff and monitors progress. I Assist in recruiting new employees. I Assist in preparing performance evaluations, employee training and developmental programs for all of staff. I Help with the development and/or updates the site’s operations manual. I Assist with the compiling of weekly, monthly, etc.…statistical “Services Activity Reports” for site. I Assist Site Manager with the preparation of Canon staff payroll, site billing, services enhancements, employee of the month reports, etc.… I Performs other duties as requested by Site Manager or client representative. Show less
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Mail Supervisor
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Aug 2008 - Jul 2015
Skill Requirements: Customer service, professional attitude and appearance. Knowledge of sorting, pre-sort, metering, weighing, logs, forms, color-coding and Express mail, US Post Office and interoffice mail procedures. Ability to meet quality and production standards. Ability to prioritize and work with others. Ability to troubleshoot problems, resolve customer issues and take responsibility for work performed.Ability to meet deadlines and understand the time issues involved in mail, accountable mail & and copy work. Always a “team player”.Primary Functions: Receives incoming shipments such as supplies, merchandise, product, UPS, Fed-Ex, and special messengers and couriers, etc. Responsible for daily and monthly reports. Responsible for daily and monthly inventory. Responsible for mail pick from US Post Offices between 7:30am & 8:30am, daily. Manage mail runs and research mail. Ship interoffice mail to other Aon sites. Lead moves for new and existing Aon employee. Assist Document Production with electronic request. Delivers items to clients within established time frames. Breaks down incoming shipments to deliver to client. Prepares outgoing items for shipping within established time frames. Picks up outgoing items from clients. Logs all incoming & outgoing shipments. Café room restock. Distributes paper to convenience copier rooms Performs other duties as requested by manager. Show less
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Océ - A Canon Company
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Netherlands
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Printing Services
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700 & Above Employee
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Mail Clerk
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Jul 2006 - Aug 2008
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McDonald's
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1 - 100 Employee
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Shift Manager
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Jun 1999 - Nov 2004
Primary Functions Managed a crew of 10 or more on all shifts. Responsible for opening and closing store. Responsible for giving all breaks and lunches. Responsible for daily and monthly inventory counts. Responsible for completing draw counts and bank deposits. Primary Functions Managed a crew of 10 or more on all shifts. Responsible for opening and closing store. Responsible for giving all breaks and lunches. Responsible for daily and monthly inventory counts. Responsible for completing draw counts and bank deposits.
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Education
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Farragut Career Acadamy