Jacenta Robinson

Assistant Site Manager at Canon Business Process Services
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Experience

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Assistant Site Manager
      • Jul 2015 - Present

      Primary Job Functions:Responsible for all contracted non-exempt office services staff, their responsibilities and the functions at the client site.I have the ability to effectively perform any position or shift held by current Canon staff members at client site. I Maintain contact with client’s administrator and his/her staff. I Keep management informed on all operational issues. I Interact with all corporate departments as necessary. I Work closely with Site Manager to evaluate, research, and recommend solutions to office services related issues and problems. I Contact and negotiates with outside vendors. I Provide quality control on daily work performed by Canon staff. I Delegate assignments to non-exempt staff and monitors progress. I Assist in recruiting new employees. I Assist in preparing performance evaluations, employee training and developmental programs for all of staff. I Help with the development and/or updates the site’s operations manual. I Assist with the compiling of weekly, monthly, etc.…statistical “Services Activity Reports” for site. I Assist Site Manager with the preparation of Canon staff payroll, site billing, services enhancements, employee of the month reports, etc.… I Performs other duties as requested by Site Manager or client representative. Show less

    • Mail Supervisor
      • Aug 2008 - Jul 2015

      Skill Requirements: Customer service, professional attitude and appearance. Knowledge of sorting, pre-sort, metering, weighing, logs, forms, color-coding and Express mail, US Post Office and interoffice mail procedures. Ability to meet quality and production standards. Ability to prioritize and work with others. Ability to troubleshoot problems, resolve customer issues and take responsibility for work performed.Ability to meet deadlines and understand the time issues involved in mail, accountable mail & and copy work. Always a “team player”.Primary Functions: Receives incoming shipments such as supplies, merchandise, product, UPS, Fed-Ex, and special messengers and couriers, etc. Responsible for daily and monthly reports.  Responsible for daily and monthly inventory. Responsible for mail pick from US Post Offices between 7:30am & 8:30am, daily. Manage mail runs and research mail. Ship interoffice mail to other Aon sites.  Lead moves for new and existing Aon employee. Assist Document Production with electronic request.  Delivers items to clients within established time frames. Breaks down incoming shipments to deliver to client. Prepares outgoing items for shipping within established time frames. Picks up outgoing items from clients. Logs all incoming & outgoing shipments. Café room restock. Distributes paper to convenience copier rooms Performs other duties as requested by manager. Show less

    • Netherlands
    • Printing Services
    • 700 & Above Employee
    • Mail Clerk
      • Jul 2006 - Aug 2008
    • 1 - 100 Employee
    • Shift Manager
      • Jun 1999 - Nov 2004

      Primary Functions  Managed a crew of 10 or more on all shifts.  Responsible for opening and closing store.  Responsible for giving all breaks and lunches.  Responsible for daily and monthly inventory counts.  Responsible for completing draw counts and bank deposits. Primary Functions  Managed a crew of 10 or more on all shifts.  Responsible for opening and closing store.  Responsible for giving all breaks and lunches.  Responsible for daily and monthly inventory counts.  Responsible for completing draw counts and bank deposits.

Education

  • Farragut Career Acadamy
    1987 - 1989

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