Senior Human Resources Executive

• Mar 2023 - Present

Recruitment Consultant

• May 2022 - Mar 2023

RMA is a leading business process outsourcing company based in Singapore, delivering quality outsourcing services and solutions for over 34 years with the primary aim to provide value-added Resource Management and Advisory services to our clients to improve their competitive edge. Established in 1988, and with offices in Malaysia, Vietnam and Indonesia, our team of experienced professionals provides a wide range of services to clientele from all industries. ✫☼☾☁ 𝐒𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧𝐬 𝐒𝐨𝐮𝐫𝐜𝐞𝐝 ☁☾☼✫ Contract Executive | Education Institution ICT Executive | Education Institution Logistics cum Admin Support | Education Institution Operation Support Officer | Education Institution Senior Executive | Education Institution Temp/Contract Roles | Education Institution Service Crew | Community Club HR and Administrative Executive | SME Skills Acquired: Contract Recruitment · Strategic Sourcing · Human Resources (HR) · Interviewing · Talent Management · Recruiting

Social Media Content Creator

• Feb 2019 - Mar 2023

- Collaborated and represented various brands (e.g. DBS Bank, ChopeDeals, Brand's, Ngee Ann Polytechnic, TOTO, Pastamania, Japan IPL Express, ciNE65, Pepper Lunch, Kordel's, ShopBack GO, FastJobs, Laurier Singapore, and more) to create relevant advertising content and increase brand recognition and awareness. - Collaborated and represented various brands (e.g. DBS Bank, ChopeDeals, Brand's, Ngee Ann Polytechnic, TOTO, Pastamania, Japan IPL Express, ciNE65, Pepper Lunch, Kordel's, ShopBack GO, FastJobs, Laurier Singapore, and more) to create relevant advertising content and increase brand recognition and awareness.

Human Resources Executive | Shared Services Team

• Apr 2021 - Apr 2022

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. For this role, I’m supporting the operations in the HR management of associates, parked under the Temp and Contract Division of the Human Resource Shared Services Team. Responsibilities: - Maintain & update the accuracy of employee data in the HRIS systems - Be responsible for employee’s On-Boarding, Off boarding and life cycle events and HR services. - Responsible for renewals. Notify managers when their associates are due for renewal or termination, confirming their decision and informing associates accordingly. - Coordinate ad hoc HR operational activities such as liaising with client in regards to billing, PO matters and payment requests - Manage monthly billing reports - in charge of overall PO billing inquiries and overseeing the billing cycle. Handling up to 400-500 headcounts monthly. - Assist with HR projects/ administrative tasks as required

Human Resource Administration | Staffing

• Apr 2020 - Feb 2021

Department - Adecco Paybill Hub & Staffing • Provide support from pre-onboarding to renewal, to offboarding activities for associates • Ensure completeness in front office entries, contract administration • Creating Operational Manual for current team members and new joiners to improve their knowledge base • Conduct Employment Verification Checks for 3rd party request • Address associates inquiries related to payslip or contracts Contracts + Front Office Administration • Prepare employment contracts in reference to hiring proposals, via either mail merge or transfer of information • Perform and ensure completion of entries in reference to hiring proposals. • Upload of required documents into front office, including but not limited to, NRIC / work pass card , employment contracts, service agreements, hiring proposals, onboard form etc. Benefits Management • Register associate with insurer / broker for entitled insurance Ad-hoc duties: • Appointed individual(s) will be tasked to : o Work with Account Servicing for Managed Service Programs (MSP) client for time status management, i.e. approval status that impact leave management and tracking o Other projects determined by Team Lead and / or Middle Office Manager from time to time

Media Talent Crew

• Mar 2020 - Mar 2020

- Took up a minor role as a Poly Graduate Extra with Butterworks to produce a short film. "Fresh! Takes 2.0 The Journey with You. - Took up a minor role as a Poly Graduate Extra with Butterworks to produce a short film. "Fresh! Takes 2.0 The Journey with You.

Bancassurance Product Development Intern

• Sep 2019 - Feb 2020

- Product Development / Launch : Learning the end to end process of product evaluation through competitor research and benchmarking, design including preparatory work for successful launch of a product which includes adhering to strict project management timelines. - Trained to assisting in new/revised product launching but not limited to internet & intranet portal update, loan financing approval and documentation oordination, YFP attributes setup, customer collaterals, IPC approvals, SIP and relationship manager product training. - Product Dashboard: Trained how to update product dashboard and use existing leading indicators within the dashboard to gain insights and manage franchise performance weekly. - Product Analysis: Trained how to perform ad-hoc analysis to find trend patterns for better wealth performance management and understand the correlation between historic trends to predict future possible outcomes. - Cross Dept Collaboration: Learn how to collaborate with other depts tapping on their expertise as a key squad member under the Treasures Banca Squad for cross pollination of ideas with the intent to bring those ideas to fruition. Understand the though processes, interaction between key stakeholders, agenda and goal setting that leads to alignment of objectives that lead to initiatives driving performance. - Periodic market scan: perform scan of market's new products, existing product competitiveness and loan financing competitiveness - Campaign planning: create customer or relationship manager campaigns through periodic market scan. Learn the process of how campaigns are created, balancing between campaign success and cost to income ratios and measurement of post campaign effectiveness through data analytics. Trained to learn the process of end to end campaign management which includes setting up of system campaign modules, leads management and tracking, broadcast to relationship managers.

Audit Intern

• Feb 2019 - Mar 2019

- Assist Senior in execution of Audit engagement based on Audit Strategy and Approach discussed at planning stage. - Areas include: > Analysis of non-complex account balances > Attend to client’s physical stock-taking exercise with Senior. > Preparation and sending of external confirmations and review of reconciliation of confirmed balances with account balances > Detailed transaction testing based on sample selection determined by Senior > Initial drafting of financial statements - Proactively consult Senior to understand the rationale underlying the audit approach prior to starting on the assigned work and highlight any findings during the course of work - Timely and diligently complete and document assigned work - Prepare Independent Auditor's report. - Checked the figures tally with the bank statement and daily sales report.

Receptionist

• Aug 2018 - Nov 2018

• Providing administrative support to ensure efficient operation of the tuition centre. Responsible for marking of student’s attendance, taking care of the students when they are dismissed. • Attending to parent’s enquiries, answering calls, replying emails and collecting of fees from parents. • Able to work independently without any other supervision. • Maintaining the centre cleanliness. • Carrying out additional ad-hoc administrative duties such as filing, typing, copying, binding and scanning of worksheets.

Administrative Assistant

• Sep 2016 - Feb 2017

• Marking of attendance and updating data daily. • Maintain the supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies. • Attending to parent’s enquiries, picking up calls. • Carrying out additional ad-hoc administrative duties such as filing and typing of documents. • Marking of attendance and updating data daily. • Maintain the supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies. • Attending to parent’s enquiries, picking up calls. • Carrying out additional ad-hoc administrative duties such as filing and typing of documents.

Administrative Assistant

• Mar 2016 - Mar 2016

- Printing and faxing of documents. - Scanning and filing of cheques, working together under the Operations Department to generate reports. - Printing and faxing of documents. - Scanning and filing of cheques, working together under the Operations Department to generate reports.

Part Time Data Entry Assistant

• Mar 2014 - Jun 2014

• Carrying out administrative duties such as filing, typing, copying, binding and scanning of documents. • Replying to emails. Assist with payroll and employee scheduling. • Worked closely with HR Team and develop strategic HR decisions and plans. • Accurately input data provided by sales agents and execute with the entries. • Able to communicate in varies language and dialects so to perform good customer service. • Carrying out administrative duties such as filing, typing, copying, binding and scanning of documents. • Replying to emails. Assist with payroll and employee scheduling. • Worked closely with HR Team and develop strategic HR decisions and plans. • Accurately input data provided by sales agents and execute with the entries. • Able to communicate in varies language and dialects so to perform good customer service.

Banquet

• Nov 2013 - Dec 2013

- Able to apply table setting rules, basic hospitality skills. - Working in a fast pace environment with tip top service during the wedding period and to serve customers. - Able to apply table setting rules, basic hospitality skills. - Working in a fast pace environment with tip top service during the wedding period and to serve customers.

Telemarketer

• Nov 2013 - Dec 2013

- Calling job seekers to help them search for jobs. - Interviewing job hunters, find a suitable job for them based on their resume/portfolio - Applying good communication skills when communicating with them over the phone. - Attending to their inquiries. - Ensure that the job they are being offered are favourable to their interest, - Calling job seekers to help them search for jobs. - Interviewing job hunters, find a suitable job for them based on their resume/portfolio - Applying good communication skills when communicating with them over the phone. - Attending to their inquiries. - Ensure that the job they are being offered are favourable to their interest,

Service Crew

• Mar 2013 - Jul 2013

- Serving customer, cleaning and tidying up of tables. - Ensuring stock in store to be up-to-date and stock-taking every half-month. - Able to provide assist during peak hours to kitchen to ensure minimum service recovery. - Serving customer, cleaning and tidying up of tables. - Ensuring stock in store to be up-to-date and stock-taking every half-month. - Able to provide assist during peak hours to kitchen to ensure minimum service recovery.

Sales Assistant, Promoter

• Mar 2013 - May 2013

- Promoting perfumes to customers. - Aligning the products correctly into different types of categories on the shelves. - Communicating with customers as well. - Helping customers to look for their products. - Answering customers questions and giving them a right tone of response. - Promoting perfumes to customers. - Aligning the products correctly into different types of categories on the shelves. - Communicating with customers as well. - Helping customers to look for their products. - Answering customers questions and giving them a right tone of response.