Jacek Trapczyński
ServiceNow Consultant at Engage ESM- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Thomas Simonsen
I have had the great pleasure of working with Jacek in one of the most interesting and successful ITSM implementation projects in Kyndryl's (short) history. Jacek's ServiceNow skills as well as his honest and professional personality has inspired trust between the developers from both companies from day one. And this has been an essential part of establishing a unique forum for collaboration between the Kyndryl and Salling Group ServiceNow teams. Working with Jacek - both co-located and remotely - is very efficient with lots of progress made in a short period of time. Mainly due to Jacek's ServiceNow skills and his knowledge of the specific Salling Group systems, but also due to his ability to both instruct and educate the vendor's team where needed while still listening and learning from others' experience. Jacek is always ready to explore possibilities and opportunities with a "yes, and..."-attitude, and you rarely see a closed door or impossible obstacle ruining Jacek's day. I see Jacek as a flexible, communicative, knowledgeable and forthcoming counterpart / partner, working in a pleasant social atmosphere of team spirit and common goals. I wish you all the best in your new journey, Jacek, and I would absolutely value the opportunity to work with you again in the future!
Thomas Simonsen
I have had the great pleasure of working with Jacek in one of the most interesting and successful ITSM implementation projects in Kyndryl's (short) history. Jacek's ServiceNow skills as well as his honest and professional personality has inspired trust between the developers from both companies from day one. And this has been an essential part of establishing a unique forum for collaboration between the Kyndryl and Salling Group ServiceNow teams. Working with Jacek - both co-located and remotely - is very efficient with lots of progress made in a short period of time. Mainly due to Jacek's ServiceNow skills and his knowledge of the specific Salling Group systems, but also due to his ability to both instruct and educate the vendor's team where needed while still listening and learning from others' experience. Jacek is always ready to explore possibilities and opportunities with a "yes, and..."-attitude, and you rarely see a closed door or impossible obstacle ruining Jacek's day. I see Jacek as a flexible, communicative, knowledgeable and forthcoming counterpart / partner, working in a pleasant social atmosphere of team spirit and common goals. I wish you all the best in your new journey, Jacek, and I would absolutely value the opportunity to work with you again in the future!
Thomas Simonsen
I have had the great pleasure of working with Jacek in one of the most interesting and successful ITSM implementation projects in Kyndryl's (short) history. Jacek's ServiceNow skills as well as his honest and professional personality has inspired trust between the developers from both companies from day one. And this has been an essential part of establishing a unique forum for collaboration between the Kyndryl and Salling Group ServiceNow teams. Working with Jacek - both co-located and remotely - is very efficient with lots of progress made in a short period of time. Mainly due to Jacek's ServiceNow skills and his knowledge of the specific Salling Group systems, but also due to his ability to both instruct and educate the vendor's team where needed while still listening and learning from others' experience. Jacek is always ready to explore possibilities and opportunities with a "yes, and..."-attitude, and you rarely see a closed door or impossible obstacle ruining Jacek's day. I see Jacek as a flexible, communicative, knowledgeable and forthcoming counterpart / partner, working in a pleasant social atmosphere of team spirit and common goals. I wish you all the best in your new journey, Jacek, and I would absolutely value the opportunity to work with you again in the future!
Thomas Simonsen
I have had the great pleasure of working with Jacek in one of the most interesting and successful ITSM implementation projects in Kyndryl's (short) history. Jacek's ServiceNow skills as well as his honest and professional personality has inspired trust between the developers from both companies from day one. And this has been an essential part of establishing a unique forum for collaboration between the Kyndryl and Salling Group ServiceNow teams. Working with Jacek - both co-located and remotely - is very efficient with lots of progress made in a short period of time. Mainly due to Jacek's ServiceNow skills and his knowledge of the specific Salling Group systems, but also due to his ability to both instruct and educate the vendor's team where needed while still listening and learning from others' experience. Jacek is always ready to explore possibilities and opportunities with a "yes, and..."-attitude, and you rarely see a closed door or impossible obstacle ruining Jacek's day. I see Jacek as a flexible, communicative, knowledgeable and forthcoming counterpart / partner, working in a pleasant social atmosphere of team spirit and common goals. I wish you all the best in your new journey, Jacek, and I would absolutely value the opportunity to work with you again in the future!
Credentials
-
Certified Implementation Specialist – IT Service Management
ServiceNowAug, 2023- Oct, 2024 -
Certified ServiceNow Administrator
ServiceNowMay, 2023- Oct, 2024
Experience
-
Engage ESM, an Eviden Business
-
United Kingdom
-
IT Services and IT Consulting
-
200 - 300 Employee
-
ServiceNow Consultant
-
Oct 2022 - Present
-
-
-
Salling Group
-
Denmark
-
Retail
-
700 & Above Employee
-
IT Consultant
-
Nov 2021 - Sep 2022
ServiceNow administration & development
-
-
Junior Information Technology Consultant
-
Jan 2021 - Nov 2021
Zendesk/ ServiceNow administration & Change Management
-
-
IT Support Specialist
-
Aug 2020 - Jan 2021
-
-
IT Operator
-
Apr 2019 - Aug 2020
-
-
-
Amazon
-
United States
-
Software Development
-
700 & Above Employee
-
Problem Solve
-
Jul 2018 - Feb 2019
-
-