Jacek Mencner

Application Consultant at NAVISYS s.r.o.
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Contact Information
us****@****om
(386) 825-5501
Location
Český Těšín, Moravia-Silesia, Czechia
Languages
  • čeština Native or bilingual proficiency
  • polština Native or bilingual proficiency
  • angličtina Professional working proficiency
  • němčina Limited working proficiency
Skills

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Credentials

  • First Certificate in English (FCE)
    University of Cambridge ESOL
    Jun, 2013
    - Oct, 2024

Experience

  • NAVISYS s.r.o.
    • Czechia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Application Consultant
      • Mar 2018 - Present

  • Avast Software
    • Computer and Network Security
    • Senior Customer Care Representative
      • Jul 2016 - Feb 2018

      3rd level support

  • AVG Technologies
    • Czechia
    • Software Development
    • 200 - 300 Employee
    • Customer Care Specialist
      • Jan 2015 - Jun 2016

      - Support AVG customers to set and operate with AVG products- Troubleshoot and resolve issues on customers computer environments- Providing 2nd level tech & sales support to customers via email, phone call, chat and LMI (remote connection) sessions- Closely cooperate with 3rd level support teams- Processing orders for customers + supporting post-sales license operations- Using internal systems to report bugs/errors

Education

  • Brno University of Technology
    Master's degree, Management Information Systems, General
    2014 - 2017
  • Vysoké učení technické v Brně
    Bachelor's degree, Manažerská informatika
    2009 - 2013

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