Experience

Visit Belfast

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sustainability & Impact Manager

  • Aug 2021 - Present

  Lead and delivery of Visit Belfast’s company-wide sustainability and impact action plan. Working alongside Belfast City Council, city stakeholders, industry, communities and Visit Belfast's global networks to support Belfast’s journey towards becoming a leading sustainable tourism and events destination.- Lead and manage Belfast's annual submission to the Global Destinations Sustainability (GDS) Index, in partnership with Belfast City Council and other city stakeholders- Manage the roll out of Visit Belfast & Belfast City Councils Green Tourism initiative to improve the city's sustainability credentials by assisting tourism partners to gain an independent, third party accreditation .- Delivery of Visit Belfast's sustainability, impact and legacy programmes to ensure inbound conferences and events reduce their footprint and increase their handprint, leaving a positive impact for local stakeholders, communities and organisations- To promote the benefits of sustainability to tourism and hospitality businesses across Belfast and Northern Ireland by delivering effective campaigns and creating support tools - Create and develop sustainability content for Visit Belfast’s marketing, communications, partnership and sales channels- Contribute towards the business planning, strategy development and delivery of operational plans to ensure sustainability and impact is embedded in all Visit Belfast activities

• Leisure Trade Sales Manager

  • Oct 2015 - Jul 2021

  Responsible for all leisure tourism business-to-business relationships and sales activity specifically in relation to travel trade and tour operator business, as well as being the lead Visit Belfast representative for the Cruise Belfast marketing and sales partnership with Belfast Harbour.



Tucan Travel

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales & Marketing Manager

  • Nov 2012 - Oct 2015

  - Overall management of the Sales & Marketing team, consisting of 15 members of staff- Growth of sales from direct clients and travel agencies - Meeting with key industry partners to negotiate commissions and future business relationships - Assisting the Digital Marketing Manager with online campaigns- Training travel agencies in the UK, Europe, North America & South Africa on Tucan Travel products - Developing the Tucan Travel brand within the adventure travel industry via many different marketing channels - Organising and coordinating all industry events, including travel expositions and consumer nights - Production of over 150,000 travel brochures in 7 different currencies and coordinating their distribution worldwide

• Sales & Marketing Executive

  • Jun 2011 - Nov 2012

  Representing and promoting Tucan Travel to travel agents via regular product training.

• Adventure Travel specialist

  • Mar 2011 - Jun 2011

  Responsible for selling group adventure tours to direct clients and travel agents.



Spoke 'n Motion Bike Tours

• Sales and Marketing Executive

  • Mar 2010 - Mar 2011

  Guiding groups of cyclists safely around London on tours lasting between 3 and 6 hours. Marketing Spoke ‘n Motion via internet sites, industry publications, festivals and various cycling schemes. Guiding groups of cyclists safely around London on tours lasting between 3 and 6 hours. Marketing Spoke ‘n Motion via internet sites, industry publications, festivals and various cycling schemes.



Radical Travel Group

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Tour Guide

  • Mar 2008 - Mar 2009

  Guiding tour groups around Northern Ireland and the Republic of Ireland on tours lasting between 3 and 8 days. Guiding tour groups around Northern Ireland and the Republic of Ireland on tours lasting between 3 and 8 days.