Jabin Choi

Application Engineer (dev) at Tangam Systems
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Location
Greater Toronto Area, Canada, CA

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Credentials

  • Oracle Database SQL Certified Associate
    Oracle
    Feb, 2022
    - Sep, 2024
  • IBM Data Science Specialization
    IBM
    Jan, 2020
    - Sep, 2024

Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Application Engineer (dev)
      • Jun 2022 - Present

      • Design, write, read, test, and correct code for new software • Analyze information to recommend and plan the installation of new systems or modifications of an existing system • Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part • Write documentation for new and updated software • Design, write, read, test, and correct code for new software • Analyze information to recommend and plan the installation of new systems or modifications of an existing system • Evaluate simple interrelationships between programs such as whether a contemplated change in one part of a program would cause unwanted results in a related part • Write documentation for new and updated software

    • Purchasing Analyst
      • Nov 2020 - May 2022

      • Enter required data into the ERP system (SAP etc.) • Prepare required supporting document monthly the accounting department • Place orders to suppliers in Canada, the US and other countries • Resolve any issues between buyers and suppliers • Constantly seek new suppliers • Manage AP/AR from its accounts • Plan, organize, direct, control and evaluate the purchasing activities of an establishment • Develop purchasing policies and procedures and control purchasing department budget • Identify vendors of materials, equipment or supplies • Evaluate cost and quality of goods or services • Negotiate or oversee the negotiation of purchase contracts Show less

    • Canada
    • Software Development
    • 700 & Above Employee
    • Enterprise Tech Support Analyst
      • Jan 2019 - Dec 2019

      • Support ticket QA rating increased to 93% from 88% in one year. • Average customer satisfaction survey results in 4.5 out of 4.5. • Resolved customer software issues (Blackberry UEM, Work, BBM Enterprise etc.) via phone, email and remote control (Webex). • Performed in-house testing to reproduce customers’ software environment. • Supported the installation and upgrading of Blackberry UEM (User Endpoint Management). • Analyzed SQL scripts and log files to monitor and trace potential software defects and root-causes. • Strengthened the company's reputation by providing expert technical explanations and resolving product disputes between customers and companies. • Worked cross-functionally with other teams such as Engineering when escalating cases to ensure ticket resolution utilizing various additional platforms such as JIRA. Show less

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Student Administrative Assistant
      • Aug 2018 - Dec 2018

      • Assisted with clerical needs, answered telephone calls, database management and correspondence. • Gathered data about international students enrolled in the school program and performed data pre-processing with Microsoft Excel. • Utilized Microsoft Office programs to compile data gathered from various sources. • Performed administrative support tasks for the International Education centre. • Obtained and organized files and research papers. • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels. • Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes. • Performed general office duties, including delivering messages to staff, and greeting visitors. • Assisted with clerical needs, answered telephone calls, database management and correspondence. Show less

    • Armed Forces
    • 400 - 500 Employee
    • Military Information & Strategy Admin
      • Mar 2011 - Dec 2012

      • Evaluated the effectiveness of military processes/procedures and presented findings to a senior commander • Documented military confidential information through MS Office such as Word, Excel and PowerPoint • Gathered and organized military information by analyzing charts and maps • Evaluated the effectiveness of military processes/procedures and presented findings to a senior commander • Documented military confidential information through MS Office such as Word, Excel and PowerPoint • Gathered and organized military information by analyzing charts and maps

Education

  • Centennial College
    Diploma, Computer Software Engineering
    2018 - 2020
  • Chungnam National University
    Degree, Electrical and Electronics Engineering
    2010 - 2016
  • Seoul Digital University 서울디지털대학교
    Bachelor of Applied Science - BASc, Computer Software Engineering
    2020 - 2021

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