Jaakko Reinikainen

Product Owner at Cloudia Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Eastern Finland, Finland, FI
Languages
  • English Professional working proficiency
  • Finnish Native or bilingual proficiency
  • German Professional working proficiency
  • Swedish Professional working proficiency

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Credentials

  • ITIL® Foundation Certificate in IT Service Management
    PeopleCert
    Jan, 2020
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Feb, 2019
    - Nov, 2024

Experience

  • Cloudia Ltd - A Mercell Company
    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Owner
      • Jan 2019 - Present

      Working as Product Owner for Cloudia's Supplier Management System. My responsibilities currently are leading and manage a software development team and develop the product further. My job description also includes defining and developing the system's product vision to support our business and sales strategies to provide the best possible solution for Cloudia's rapidly expanding customer base. Working as Product Owner for Cloudia's Supplier Management System. My responsibilities currently are leading and manage a software development team and develop the product further. My job description also includes defining and developing the system's product vision to support our business and sales strategies to provide the best possible solution for Cloudia's rapidly expanding customer base.

  • Sensire Ltd.
    • Finland
    • Software Development
    • 1 - 100 Employee
    • Service Manager
      • May 2018 - Jan 2019

      Providing the best possible customer experience in how to deploy Sensire's temperature controlled logistics in different customer specific processes. I was heavily focused in technical pilot projects for Sensire's customers in the Nordics as well for the companys expanding global customer base. I had multiple roles as Product Owner in development projects, provided technical support and consultation services to Sensire's customers.

    • Customer Support Specialist
      • May 2017 - May 2018

      Provided excellent technical support and consultation to Sensire's customer base. Specialization for all Sensire's temperature controlled logistics as well customer specific products. Heavy focus in my line of work was deploying and training customer process specific solutions.

  • OFRD Oy
    • Finland
    • Events Services
    • 1 - 100 Employee
    • Sales Promoter
      • Sep 2013 - Sep 2014

      Job description included managing promotions in small teams, providing customer experiences as well some saleswork. Main focus was to promote different kinds of brands such as Paulig and SodaStream. Job description included managing promotions in small teams, providing customer experiences as well some saleswork. Main focus was to promote different kinds of brands such as Paulig and SodaStream.

  • TK Sales Oy
    • Salesperson
      • Jul 2013 - Sep 2013

      Responsibility of Air conditioner maintenance sales and service bookings. Responsibility of Air conditioner maintenance sales and service bookings.

Education

  • Karelia University of Applied Sciences
    Bachelor’s Degree in Business and Administration, Business Information Technology
    2015 - 2018

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