Ja'Kkay M. Warren, MA
Director of Planning and Marketing at Cities of Refuge Ministries (COR)- Claim this Profile
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Topline Score
Bio
Credentials
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Allen Entrepreneurial Institute Graduate
Allen Entrepreneurial InstituteApr, 2012- Oct, 2024
Experience
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Director of Planning and Marketing
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Jan 2016 - Present
- Evaluating and developing our marketing strategy and marketing plan. - Planning, directing, and coordinating marketing efforts. - Communicating the marketing plan. - Researching demand for our products and services. - Competitor research. - Develop pricing strategies to maximize profits and market share while balancing customer satisfaction. - Identifying potential customers. - Developing promotions - Understanding and developing budgets and finance, including… Show more - Evaluating and developing our marketing strategy and marketing plan. - Planning, directing, and coordinating marketing efforts. - Communicating the marketing plan. - Researching demand for our products and services. - Competitor research. - Develop pricing strategies to maximize profits and market share while balancing customer satisfaction. - Identifying potential customers. - Developing promotions - Understanding and developing budgets and finance, including expenditures, research and development appropriations, return-on-investment, and profit-loss projections. - Compiling lists describing our offerings. - Building brand awareness and positioning. - Supporting sales and lead generation efforts. - Coordinating marketing projects from start to finish - Overseeing social media marketing strategy and content marketing. Show less - Evaluating and developing our marketing strategy and marketing plan. - Planning, directing, and coordinating marketing efforts. - Communicating the marketing plan. - Researching demand for our products and services. - Competitor research. - Develop pricing strategies to maximize profits and market share while balancing customer satisfaction. - Identifying potential customers. - Developing promotions - Understanding and developing budgets and finance, including… Show more - Evaluating and developing our marketing strategy and marketing plan. - Planning, directing, and coordinating marketing efforts. - Communicating the marketing plan. - Researching demand for our products and services. - Competitor research. - Develop pricing strategies to maximize profits and market share while balancing customer satisfaction. - Identifying potential customers. - Developing promotions - Understanding and developing budgets and finance, including expenditures, research and development appropriations, return-on-investment, and profit-loss projections. - Compiling lists describing our offerings. - Building brand awareness and positioning. - Supporting sales and lead generation efforts. - Coordinating marketing projects from start to finish - Overseeing social media marketing strategy and content marketing. Show less
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3rd Party Project Coordinator/ Social Media Manager
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Feb 2021 - Present
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Dee Bright & Associates
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United States
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Advertising Services
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1 - 100 Employee
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Marketing Director
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Jun 2022 - Present
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Early Childhood Educator
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Jul 2018 - Aug 2020
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum. - Created differentiated language arts lesson plans for 100+ students to meet learning needs, adhere to curriculum standards and build interest in learning. - Developed age-appropriate lesson content for literature pieces including short stories, poetry, plays and non-fiction to meet diverse learning styles. -… Show more - Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum. - Created differentiated language arts lesson plans for 100+ students to meet learning needs, adhere to curriculum standards and build interest in learning. - Developed age-appropriate lesson content for literature pieces including short stories, poetry, plays and non-fiction to meet diverse learning styles. - Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements. - Boosted overall student progress by 20% as measured on standardized testing within one year by implementing data-driven instruction. Show less - Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum. - Created differentiated language arts lesson plans for 100+ students to meet learning needs, adhere to curriculum standards and build interest in learning. - Developed age-appropriate lesson content for literature pieces including short stories, poetry, plays and non-fiction to meet diverse learning styles. -… Show more - Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum. - Created differentiated language arts lesson plans for 100+ students to meet learning needs, adhere to curriculum standards and build interest in learning. - Developed age-appropriate lesson content for literature pieces including short stories, poetry, plays and non-fiction to meet diverse learning styles. - Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements. - Boosted overall student progress by 20% as measured on standardized testing within one year by implementing data-driven instruction. Show less
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Albany State University
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Higher Education
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700 & Above Employee
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Office Manager
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Dec 2017 - Jul 2018
- Responsible for logistics, planning and implementation for office of financial aid - Process travel and accounting paperwork and maintain functional aspects of daily operations - Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. - Manage all customer service functions - Remain well versed in all Financial Aid policies and procedures - Attend NASFAA, GASFAA, and SASFAA conferences regularly - Work with Banner 9 System… Show more - Responsible for logistics, planning and implementation for office of financial aid - Process travel and accounting paperwork and maintain functional aspects of daily operations - Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. - Manage all customer service functions - Remain well versed in all Financial Aid policies and procedures - Attend NASFAA, GASFAA, and SASFAA conferences regularly - Work with Banner 9 System, CampusLogic, NSLDS, COD, PeopleSoft, etc. - Provided financial aid counseling to over 500 enrolled and prospective students. Show less - Responsible for logistics, planning and implementation for office of financial aid - Process travel and accounting paperwork and maintain functional aspects of daily operations - Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. - Manage all customer service functions - Remain well versed in all Financial Aid policies and procedures - Attend NASFAA, GASFAA, and SASFAA conferences regularly - Work with Banner 9 System… Show more - Responsible for logistics, planning and implementation for office of financial aid - Process travel and accounting paperwork and maintain functional aspects of daily operations - Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. - Manage all customer service functions - Remain well versed in all Financial Aid policies and procedures - Attend NASFAA, GASFAA, and SASFAA conferences regularly - Work with Banner 9 System, CampusLogic, NSLDS, COD, PeopleSoft, etc. - Provided financial aid counseling to over 500 enrolled and prospective students. Show less
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Solutions Specialist
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Oct 2016 - Oct 2017
-Identified issues through root cause analysis to implement corrective action. -Analyze customer needs and present value-added solutions -Acquire new small business accounts by asking appropriate questions to uncover needs and maintained accounts through warm-calling and promotions -Exceed monthly sales quotas by 15% or more consistently -Conducted troubleshooting and diagnostic procedures on customer devices. -Identified issues through root cause analysis to implement corrective action. -Analyze customer needs and present value-added solutions -Acquire new small business accounts by asking appropriate questions to uncover needs and maintained accounts through warm-calling and promotions -Exceed monthly sales quotas by 15% or more consistently -Conducted troubleshooting and diagnostic procedures on customer devices.
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Enterprise Rent-A-Car
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United States
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Real Estate
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1 - 100 Employee
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Management Trainee
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Jan 2015 - Aug 2016
- Developed new business with daily Marketing strategies and maintained current corporate accounts with local car dealerships, insurance agencies, universities, etc. - Exceeded Monthly sales goal of $6 with $9.99 ADR and became member of Elite Sales team - Responsible for overseeing cost control for branch overall, daily goal reports, and overall logistics - Delivered superior customer service with customer service scores five points above corporate average. - Developed skills to… Show more - Developed new business with daily Marketing strategies and maintained current corporate accounts with local car dealerships, insurance agencies, universities, etc. - Exceeded Monthly sales goal of $6 with $9.99 ADR and became member of Elite Sales team - Responsible for overseeing cost control for branch overall, daily goal reports, and overall logistics - Delivered superior customer service with customer service scores five points above corporate average. - Developed skills to mentor, train, develop, manage and promote staff of 10+ and mentoring new hires. - Produced regular reports to evaluate performance, adjust strategies and maintain agile, sustainable operations. Show less - Developed new business with daily Marketing strategies and maintained current corporate accounts with local car dealerships, insurance agencies, universities, etc. - Exceeded Monthly sales goal of $6 with $9.99 ADR and became member of Elite Sales team - Responsible for overseeing cost control for branch overall, daily goal reports, and overall logistics - Delivered superior customer service with customer service scores five points above corporate average. - Developed skills to… Show more - Developed new business with daily Marketing strategies and maintained current corporate accounts with local car dealerships, insurance agencies, universities, etc. - Exceeded Monthly sales goal of $6 with $9.99 ADR and became member of Elite Sales team - Responsible for overseeing cost control for branch overall, daily goal reports, and overall logistics - Delivered superior customer service with customer service scores five points above corporate average. - Developed skills to mentor, train, develop, manage and promote staff of 10+ and mentoring new hires. - Produced regular reports to evaluate performance, adjust strategies and maintain agile, sustainable operations. Show less
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Athletic Marketing Intern
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Sep 2010 - May 2012
- Captured pictures and videos of training athletes to use for websites, social media and marketing collateral. - Monitored all social media platforms to discover feedback, ideas and trending news. - Organized and helped prepare materials for onsite and offsite events, including game day and fundraising events. - Captured pictures and videos of training athletes to use for websites, social media and marketing collateral. - Monitored all social media platforms to discover feedback, ideas and trending news. - Organized and helped prepare materials for onsite and offsite events, including game day and fundraising events.
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Education
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Southern New Hampshire University
Master of Arts (M.A.), Communication and Media Studies -
Albany State University
Bachelor of Science (BS), Marketing