Experience

Entertainment Cruise Productions

• United States
• Entertainment Providers
• 1 - 100 Employee

• Cruise Director, Event Manager

  • Jan 2018 - Present

  Hollywood, Florida, United States



Holland America Line

• United States
• Travel Arrangements
• 700 & Above Employee

• Fleet Operations Manager - Entertainment

  • Jan 2018 - Mar 2020

• Entertainment Director

  • Feb 2017 - Jan 2018

  -Oversee the entertainment department, a staff comprised of 40+ individuals, onboard a 5 star cruise line. - Manage the Cruise Director, Media Manager, Stage Manager, singers, dancers, musicians, event staff, youth staff, technical staff, clergy, enrichment staff, and headline entertainers. - Collaborate on the daily program with the hotel department heads to maximize revenue opportunities, as well as customer satisfaction of an international clientele. - Manage all private guest… Show more -Oversee the entertainment department, a staff comprised of 40+ individuals, onboard a 5 star cruise line. - Manage the Cruise Director, Media Manager, Stage Manager, singers, dancers, musicians, event staff, youth staff, technical staff, clergy, enrichment staff, and headline entertainers. - Collaborate on the daily program with the hotel department heads to maximize revenue opportunities, as well as customer satisfaction of an international clientele. - Manage all private guest groups onboard.

• Cruise Director

  • Jun 2008 - Feb 2017

  - Oversee the entertainment department, a staff comprised of 40+ individuals, onboard a 5 star cruise line. - Manage singers, dancers, musicians, event staff, youth staff, technical staff, clergy, enrichment staff, and headline entertainers. - Collaborate on the daily program with the hotel department heads to maximize revenue opportunities, as well as customer satisfaction of an international clientele. - Host all major events. - Provide guests with important information via… Show more - Oversee the entertainment department, a staff comprised of 40+ individuals, onboard a 5 star cruise line. - Manage singers, dancers, musicians, event staff, youth staff, technical staff, clergy, enrichment staff, and headline entertainers. - Collaborate on the daily program with the hotel department heads to maximize revenue opportunities, as well as customer satisfaction of an international clientele. - Host all major events. - Provide guests with important information via television and live announcements to ensure a seamless and exciting guest experience.

• Senior Assistant Cruise Director

  • Sep 2006 - Jul 2007

  - Assisted with planning, promoting, and executing all onboard events. - Planned events and created the daily program for all guests. - Managed the event staff and trained incoming employees. - Analyzed customer feedback and revenue trends to improve guest experience, as well as capitalize on revenue opportunities.