Franchise Advisor

• Dec 2019 - Present

Business advisor for 50+ Franchise owners Train new Franchise owners in Coverall Core 4 process and delivering special services: Hot water carpet extraction, strip and wax methods and specialty deep cleaning services. Provide daily support for Franchise owners and their clients. Negotiate Special Service pricing. Built rapport with most Franchise owners very quickly. Handle challenging Franchise Advisor activities on own within month of start. Train Franchise owners in good business activities including advanced bidding and client communication. Show less

Wireless Expert

• Sep 2015 - Dec 2019

As the countries largest retailer for Verizon Wireless, with the largest wireless network in the country, Cellular Sales is a growing organization. As a Wireless Consultant I have the ability to guide clients to the most popular devices and plans available. Please consider letting me help you when the time comes to renew your existing Verizon Wireless plan or to help you move your service to Verizon Wireless. You can contact me through my cell or e-mail to set up an appointment. This way I can prepare specifically for you and limit the amount of time spent waiting. Show less

Account Manager

• Jul 2013 - Jan 2015

Otis Elevator, a division of United Technologies Corporation, is the world's leading manufacturer, and maintainer, of elevators, escalators and moving walk-ways. My responsibilities were: maintain a base of small to large accounts which were on maintenance contracts, provide detailed proposals for repair, upgrades and modernization by working closely with field mechanics and supervisors, assist with collections, order materials, oversee modernization and large projects and build strong, long-lasting business relationships. • Effectively managed 245 existing maintenance accounts in under-performing market • Exceeded recapture unit quota and recapture revenue quota by 23% • Retired over 85% of Open Order quota in first full year, in most competitive market • Converted 100% of units coming off from warranty to new maintenance contracts • Resigned 136% of resign quota • Top sales rep of Buffalo Branch for 2014 with 90.8% of sales plan Show less

Account Manager

• Feb 2012 - May 2013

ThyssenKrupp Elevator is the world’s premier manufacturer, installer and service provider of vertical and horizontal transportation technology. My responsibilities were: maintain a base of small to large accounts which were on maintenance contracts, provide detailed proposals for repair and upgrades by working closely with field mechanics and supervisors, assist with collections, order materials and build strong, long-lasting business relationships. Successfully managed over 150 existing maintenance accounts in under-performing market. • Surprised management with over 110% of Repair Quota in first 8 months with minimal training • Surpassed Maintenance contract renewal Quota by over 200% • Worked with Regional quoted repair committee to help improve overall repair quoting. Show less

Authorized Representative

• Jun 2011 - Feb 2012

Carrier Dynamics is a telecom and energy consulting brokerage with offices in U.S. and Canada delivering an outsourced sales channel for technology partners. While working as an independent contractor I solicited new businesses to provide telecom and energy audits. Then, based on our analysis, we would recommend the right vendor out of our portfolio of service providers. • Responsible for prospecting new business through cold-calling & networking. • Worked closely with clients and carrier representatives to develop and present comprehensive solution proposals Show less

Sr. Major Account Executive

• Oct 2009 - Jun 2011

XO Communications provides managed services and converged Internet Protocol (IP) network services that combine voice, Internet access, and private data networking for small and medium-sized companies, enterprises, national and government accounts. Working remotely my role was all new logo market development in a newly established fiber optic network in Buffalo, NY. Engaged, developed and maintained third-party, lead providing, channel partner relationships. • Achieved over 280% of quota through May, 2010 in new logo business through solicitation by cold calling and networking with industry colleagues • Awarded Sales Representative of the month for April and June, 2010 • Shocked potential clients with Lottery Ticket marketing campaign • Supported other local representatives with learning new funnel management and order entry systems • Secured over 450% of quota for April, 2010 in new market sales through cold calling and networking activities. • Developed strategic channel partnerships with Value Added Resellers to promote XO Communications to their clients. Show less

Business Solutions Specialist

• Oct 2007 - Oct 2009

Advance 2000 offers end-to-end turnkey IT solutions to the small and medium business segment. My goal with my career at Advance 2000 was to broaden my product knowledge to encompass internal, or Local Area Network(LAN) networking to offsite my Wide Area Network(WAN) networking. During that time I leveraged many of the business relationships I had developed over the years. That, in addition to cold-calling and networking with different organizations, I was able to sell LAN support, cloud services, telephone systems and IT outsourcing. • Used Microsoft Visio to provide design layouts for voice and data networks. • Initiated and composed monthly client newsletter • Worked with 3rd party finance companies to coordinate large product sales • Managed installations of Network and Phone system equipment • Co-developed new marketing literature Show less

Senior Account Executive

• Jul 2006 - Aug 2007

Level 3 Communications is a premiere global communications provider headquartered in Broomfield, Colorado, that provides communications services to enterprise, government and carrier customers. Level 3 acquired TelCove in July, 2006 mainly for it's fiber-optic network. Upon completion of the acquisition, a majority of the TelCove personnel were eventually severed from the company. • Engaged, sold and managed enterprise accounts • Managed complex installation projects for enterprise and multi-site clients • Recognized as Top Regional Representative, 1Q 2006 • Received Top Regional Representative Award, May, 2006 Show less

Major Account Manager

• 2004 - Jul 2006

TelCove Communications was a medium sized telecommunications provider formerly known as Adelphia Business Solutions. TelCove offered voice, Internet and data services to businesses and other carriers through its own metropolitan and inter-city fiber-optic network. Under another name I continued to maintain the business relationships I had built and nurtured. Also adding other enterprise accounts through cold calling and networking. • Engaged, sold and managed enterprise accounts • Managed complex installation projects for enterprise and multi-site clients. Show less

Sr. Acct. Exec.

• 1999 - 2004

These were the same company re-branded a few times due to partnership changes. They were all medium sized telecommunications providers offering voice, Internet and data services to businesses and other carriers through their own metropolitan and inter-city fiber-optic networks. Initially my responsibilities were new client acquisition as this was the beginning of the competitive telecommunications age. Through cold calling, networking and leveraging existing business relationships, I was able to become one the best Sales Representatives in the country, year after year. • Engaged, sold and managed enterprise accounts • Managed complex installation projects for enterprise and multi-site clients • High energy sales professional. • Successfully engaged, sold and managed hundreds of small to mid-sized businesses. • Wrote business case for bringing flat-rate voice services to ABIZ in NY State. Show less

Advisory Committee

• 1995 - 2004

Sales Rep

• 1997 - 1998

Sales/account executive

• 1993 - 1997

Sales Rep

• Jan 1988 - 1993