Pharmacy Technician

• Feb 2022 - Present

Business Owner and Facility Manager

• Oct 2015 - Feb 2021

Supervise and oversee caregivers. Responsible for distribution and storage of residents’ medications. Created monthly Medication Administration Records, Medication Updates, payroll and staff schedules as well as file records and claims. Handled new prescriptions, changes, discontinuation, and refills. Communicated with family, nurses, pharmacies, doctors’ offices, and hospice concerning medication and residents. Monitored and treated patients while ensuring residents’ safety and satisfaction according to state guidelines. Show less

Pharmacy Technician

• Apr 2019 - Dec 2019

Accurately read, interpreted, and entered more than fifty prescriptions an hour into the computer system, including the calculation of doses, assignment of directions, and day quantity supply. Contacted doctor’s offices to ensure the accuracy of patient's specialty medication orders. Accurately read, interpreted, and entered more than fifty prescriptions an hour into the computer system, including the calculation of doses, assignment of directions, and day quantity supply. Contacted doctor’s offices to ensure the accuracy of patient's specialty medication orders.

Lead Pharmacy Technician

• Jan 2018 - Apr 2019

Monitors team member performance by observing employee demeanor, technical accuracy and conformity to company policies.Serves as an escalation point of contact for only the most complex or critical issues. Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance. Improves performance of the department by building team morale, motivating team members and using constructive coaching. Created staff schedules to maximize coverage and production during peak times. Show less

Certified Pharmacy Technician

• Aug 2013 - Jan 2018

Knowledge of drugs, medical nomenclature, and metric systems.Read and input written prescriptions, interpret physicians order, perform drug calculations.Enter data into computer system to log inquiries and fill prescriptions for back up pharmacies across the country.Train, coach and develop technicians to improve quality customer service and improve patient care.Communicated with pharmacists and pharmacy directors across the country concerning company procedures, productivity and efficiencies.Communicated with nurses, couriers, pharmacists and doctors in an inbound call center, with excellent customer service to help fulfill medication needs and answer inquiries.Analyzes and resolves issues of denials or follow-up of claims.Conducts job responsibilities in accordance with the standards set out in the Company’s code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and application of professional standards. Show less

Lead Medication Technician

• Jan 2011 - Aug 2012

Supervise and train caregivers. Responsible for storage and distribution of medications to residents throughout the +120 room facility. Handled new prescriptions, changes, discontinuation, and refills. Communicated with family, nurses, pharmacies, doctors’ offices, and hospice concerning medication and residents. Monitored and treated patients while ensuring residents’ safety and satisfaction according to state guidelines. Supervise and train caregivers. Responsible for storage and distribution of medications to residents throughout the +120 room facility. Handled new prescriptions, changes, discontinuation, and refills. Communicated with family, nurses, pharmacies, doctors’ offices, and hospice concerning medication and residents. Monitored and treated patients while ensuring residents’ safety and satisfaction according to state guidelines.