Experience

ENERGIZED FOR STEM ACADEMY INC

• United States
• Education Administration Programs
• 1 - 100 Employee

• speech teacher

  • Feb 2019 - Present



Merck

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Trainer

  • Feb 2010 - Present

• Corporate Trainer

  • Feb 2012 - 2014

  Help new agents meet the demands of the job. Developed and manage a process to assist doctors who were having issues receiving their medication. Social media response team.



independent

• el paso, tx

• training, change mgt consultant

  • Jun 2006 - Present



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Trainer/ Team Manager/ Consultant

  • Feb 2010 - Feb 2012

  Supervised up to 24 agents Made significant strides in developing and increasing the productivity of the teams and the department. Merged technical and management goals and deliver a process that gained the teams’ support, Lead the many previously low producing teams to exemplary job performance. Established cohesive and committed teams that showed a desire to perform optimally. Tasked with developing a method to deliver this message through the training department and effect this change throughout the department. Dramaticaly decreased in turnover of trainees, Championed a program that was recognized by the American Association of Training and Development. Show less



Frontier Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• trainer/ Consultant

  • Apr 2005 - Dec 2007

  Drafted and oversaw the implementation of a new training approach. Assisted with the branding campaign Consulted on intra-organizational communication Drafted and oversaw the implementation of a new training approach. Assisted with the branding campaign Consulted on intra-organizational communication