Experience

Prometheus Real Estate Group

• United States
• Real Estate
• 300 - 400 Employee

• Senior Neighborhood Director

  • Jan 2022 - Present



AvalonBay Communities

• United States
• Real Estate
• 700 & Above Employee

• Senior Community Manager

  • Sep 2019 - Dec 2021

• Community Manager

  • Mar 2016 - Oct 2019



AVALON BAY COMMUNITIES INC

• United States
• Construction
• 1 - 100 Employee

• Community Supervisor

  • Mar 2016 - Mar 2016



Essex Property Trust

• United States
• Real Estate
• 700 & Above Employee

• Assistant Manager

  • Aug 2014 - Mar 2016

  • Supervise all resident accounts including collection of all rents, banking activities and documentation of all transactions in a timely manner • Facilitating as support for the Community Manager, for all phases of the property operations, and to act as a main point of contact for prospect and resident interactions • Successfully completed full company merge, keeping above 95% occupancy, while learning new systems, policies and paperwork procedures • Supervise all resident accounts including collection of all rents, banking activities and documentation of all transactions in a timely manner • Facilitating as support for the Community Manager, for all phases of the property operations, and to act as a main point of contact for prospect and resident interactions • Successfully completed full company merge, keeping above 95% occupancy, while learning new systems, policies and paperwork procedures



BRE Properties (an Essex company)

• Real Estate
• 100 - 200 Employee

• Leasing Associate

  • Jul 2012 - Aug 2014

  • First point of contact for leasing inquiries, resident concerns and vendor transactions • Maintained an occupancy rate consistently above 95% for over 1 year • Continually meeting and exceeding weekly leasing goals • Held leading “Kingsley Cup” for 10 months straight; awarded for number 1 in leasing, management and maintenance for the region. • Completing all applications and future resident files on time • Processing resident renewal letters and upholding a high percentage of resident retention • Opening and organizing of newly constructed community in downtown Sunnyvale, including all aspects of leasing file organization and setup • Expansive knowledge base of “lease up” processes and expectations • Working as liaison between construction, community associates and residents of ongoing projects and updates Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Store Manager

  • Oct 2011 - Jun 2012

  • Prioritizing, delegating and facilitating tasks to a team of 3+ associates, complying with California Labor Laws • Maintaining team job results by training, counseling and coaching employees; planning, monitoring and evaluating job performance • Managing full store inventory including phones and accessories • Processing all financials including cash and bank deposits • Creating new marketing events for locations throughout California • Networking with businesses such as: radio stations, retailers, business owners and customers to promote company branding and increase traffic flow to multiple store locations - Establishing relationship with Chamber of Commerce by attending bi-weekly meetings and connecting with local business owners • Promoting a friendly business environment for my employees and guests alike Show less



National Car Rental

• United States
• Travel Arrangements
• 500 - 600 Employee

• Rental Agent

  • Mar 2011 - Oct 2011

  • Process, cancel and edit the reservation and rental of cars • Sell insurance and protection packages for rental units • Manage and maintain a fleet of over 150 cars • Process, cancel and edit the reservation and rental of cars • Sell insurance and protection packages for rental units • Manage and maintain a fleet of over 150 cars



Best Buy

• Retail
• 700 & Above Employee

• Mobile Sales

  • Jul 2010 - Mar 2011

  • Build personal relationships with clientele to provide a better customer service experience • Maintain personal and team monthly goals • Make customers aware of wireless internet devices such as net books and air cards • Build personal relationships with clientele to provide a better customer service experience • Maintain personal and team monthly goals • Make customers aware of wireless internet devices such as net books and air cards



Flex

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Team Lead

  • Feb 2008 - Oct 2009

  -Managing a team of sales associate and technician schedules, breaks, sales, and customer service records -Service hardware / computers as needed or upon request of clients -Very high knowledge in computer error and software troubleshooting -Daily inspections of the work environment -Making customer service calls or “callbacks” to assure the customer is satisfied with the business. -Collecting payments -Managing a team of sales associate and technician schedules, breaks, sales, and customer service records -Service hardware / computers as needed or upon request of clients -Very high knowledge in computer error and software troubleshooting -Daily inspections of the work environment -Making customer service calls or “callbacks” to assure the customer is satisfied with the business. -Collecting payments