Experience

INBROOLL INDUSTRIES SL

• Spain
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Junior Industrial Designer

  • Jun 2020 - Present

  Inbrooll S.L. is an engineering company which deliver services from the idea until the industrialization of the product. - Carrying out the duties such as design, research, prototyping, documenting and budgeting - Coordinating with Engineering, Sales, Marketing and Production departments to create and design new products but also improve existing ones - 3D modelling and drawing, with SolidWorks and PTC CREO; modifying and refining designs to meet customer's specifications and production limitations - Presenting designs, samples and final work to customers for evaluation Show less



REFRIVAL

• Spain
• Business Consulting and Services
• 100 - 200 Employee

• Customer Support Operations Manager

  • May 2019 - May 2020

  In charge of Girones and Andorra area. Maintaining the level of quality of services until the end consumers. Achieved by supporting Distributors, Technical Suppliers and the Commercial Team in delivering excellent customer service. - Monitoring customer orders are timely processed by the team, following the applicable procedures - Determining product and/or service availability - Managing order modifications and cancellations - Resolving (or escalating) incidents compromising timely fulfillment of customer orders - Invoicing - Resolving and responding to Clients requests and inquiries - Analyzing feasibility and coordinating innovation/renovation initiatives - Preparing a weekly customer service performance scorecard for the Region (KPI's) - Managing Supply Chain Partners - Identifying solutions to resolve any issues within the supply chain (delayed orders, stock shortages...) Show less



Thread Design & Development

• United Kingdom
• Design Services
• 1 - 100 Employee

• Junior Design Engineer

  • Mar 2018 - Sep 2018

  Worked abroad as a Junior Industrial Design Engineer in a Design Consultancy specialised in the textile industry - Researching - Brainstorming and sketching product concepts - User Centered Design - Sourcing & Materials selection - 3D model development (SolidWorks & PTC Creo Parametric) - Processing 3D model renders and creations (KeyShot) - Processing 3D prints/prototypes Worked abroad as a Junior Industrial Design Engineer in a Design Consultancy specialised in the textile industry - Researching - Brainstorming and sketching product concepts - User Centered Design - Sourcing & Materials selection - 3D model development (SolidWorks & PTC Creo Parametric) - Processing 3D model renders and creations (KeyShot) - Processing 3D prints/prototypes



LA CUINA LIMITED

• United Kingdom
• Hospitality

• Front of House Manager

  • Jun 2017 - Mar 2018

  - Booking management - Events media announcements - Supervising upkeep of guest areas - Managing staff training - Shift planning - Designing menus/chalkboard drawings - Booking management - Events media announcements - Supervising upkeep of guest areas - Managing staff training - Shift planning - Designing menus/chalkboard drawings



Cruïlla Barcelona

• Spain
• Performing Arts
• 1 - 100 Employee

• Event Designer

  • May 2017 - Jun 2017

  Festival Cruïlla - Designing and production of decoration sets - Meeting and Identifying Clients design goals - Creating virtual design plans - Supervising and attending the setup and implementation of the event Festival Cruïlla - Designing and production of decoration sets - Meeting and Identifying Clients design goals - Creating virtual design plans - Supervising and attending the setup and implementation of the event



Carrocerías Ayats S.A.

• Barcelona Area, Spain

• Freelance Product Designer

  • Nov 2016 - Apr 2017

  Design development of the external shapes of an urban bus - Researching - Benchmarking & trends - User Journey - Sketching - Designing proposals Design development of the external shapes of an urban bus - Researching - Benchmarking & trends - User Journey - Sketching - Designing proposals