Experience

itSMF Deutschland

• Germany
• Information Technology & Services
• 1 - 100 Employee

• Regionalleiter Hamburg

  • 2014 - Present

  Representation of the itSMF (IT Service Management Forum) in the Region of Hamburg. Organisation of regional Events for Networking and Experience Exchange focussing on Service Management principles, ITIL Processes, and IT Organisation. Representation of the itSMF (IT Service Management Forum) in the Region of Hamburg. Organisation of regional Events for Networking and Experience Exchange focussing on Service Management principles, ITIL Processes, and IT Organisation.



gfo - gesellschaft für organisation e. V.

• Germany
• Non-profit Organizations
• 1 - 100 Employee

• Regional Manager

  • 2005 - Present

  Representation of the gfo (German Society for Organisation) in the Region of Hamburg. Organisation of regional Events for Networking and Experience Exchange focussing on Organisation, Business Process Management (BPM), and Leadership. Representation of the gfo (German Society for Organisation) in the Region of Hamburg. Organisation of regional Events for Networking and Experience Exchange focussing on Organisation, Business Process Management (BPM), and Leadership.



OTTO

• Germany
• Online and Mail Order Retail
• 700 & Above Employee

• IT Service Design Manager

  • 2015 - 2019

  Internal Process Manager, IT Service Design Manager, Requirements Manager, and SCRUM Master within the IT Service Management Department. Internal Process Manager, IT Service Design Manager, Requirements Manager, and SCRUM Master within the IT Service Management Department.



Akra Business Solutions

• Germany
• IT Services and IT Consulting

• Senior Business Consultant

  • 2013 - 2015

  Senior Consultant and Project Manager. Focus on Business Process Management (BPM), Requirements Engineering following SCRUM, Business Continuity Management (BCM), and IT Service Continuity Management (ITSCM) Projects. Senior Consultant and Project Manager. Focus on Business Process Management (BPM), Requirements Engineering following SCRUM, Business Continuity Management (BCM), and IT Service Continuity Management (ITSCM) Projects.



Cassini Consulting AG

• Germany
• Business Consulting and Services
• 300 - 400 Employee

• Senior Business Consultant

  • 2012 - 2013

  Senior Consultant and Project Manager. Focus on Business Process Management, Organisation, and IT Service Management Projects. Senior Consultant and Project Manager. Focus on Business Process Management, Organisation, and IT Service Management Projects.



Acando GmbH

• Germany
• Information Technology & Services
• 1 - 100 Employee

• Senior Business Consultant

  • 2008 - 2011

  Senior Consultant and Project Manager within the Business Consulting Team. Fokus on Business Process Management, Organisation, and IT Service Management Projects. Senior Consultant and Project Manager within the Business Consulting Team. Fokus on Business Process Management, Organisation, and IT Service Management Projects.



BPS Business Process Solutions GmbH

• Germany
• Business Consulting and Services
• 1 - 100 Employee

• Senior Business Consultant

  • 2005 - 2007

  Senior Consultant and Project Manager. Focus on Business Process Consulting, Organisation, and IT Service Management Projects. Senior Consultant and Project Manager. Focus on Business Process Consulting, Organisation, and IT Service Management Projects.



Detecon

• Germany
• Business Consulting and Services
• 700 & Above Employee

• Business Consultant

  • 2002 - 2004

  Business Consultant in the Organisational Excellence Team. Consultant and Project Manager with Focus on Business Process Management (BPM) and Organisational Projects. Business Consultant in the Organisational Excellence Team. Consultant and Project Manager with Focus on Business Process Management (BPM) and Organisational Projects.



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Data Analyst

  • 1993 - 1994

  Working Student at Siemens México SA de CV, Mexico City, within the IT Department, Database Management Team (foreign semester). Working Student at Siemens México SA de CV, Mexico City, within the IT Department, Database Management Team (foreign semester).