Izzaty Najwa

HR Executive at QSR Trading Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • English Professional working proficiency
  • Malay Full professional proficiency

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Experience

    • Malaysia
    • Food & Beverages
    • 1 - 100 Employee
    • HR Executive
      • Oct 2022 - Present

      1. Involved in recruitment and selection process such as posted job vacancies to job portals, arranged interview sessions (Sr. Manager & below) and be a part of interviewer’s (Assist Manager & below). 2. Worked closely with HQ (QSR Brands (M) Holdings Berhad) - Group People Management, Group Talent & Digital Team. 3. Managed on-boarding process for new joiners such as conducted HR briefing sessions, handover company property and do meet & greet with employees from 13 departments. 4. Arranged Pre-Medical Employement Check up (PME) with panel clinic (Micare). 5. Responsible in planning training calendar for 200 employees. 6. Coordinated in Training & Development for all QSRT’s staff include internal/external training. 7. In-charge of processing the training grant application in HRD Corp. 8. Handled in employees separation such as do calculation of staff pro-rated leave balance entitlement and conducted Exit Interview & Exit Clearance. 9. Actively involved as committee during company events/programs. 10. Responsible in organising employee engagement activities such as Birthday Bash, Office Party, New Born Celebration, Town Hall, Festive Celebration. 11. Assisted staff inquiries such as medical claims, leave, payroll, attendance, insurance and systems issue (TimeTec, HR Portal & Ess. Net). 12. Prepared monthly report to HOD regarding recruitment tracking, new joiner listing, employees turnover & training. 13. Involved in Industrial Relation matters such as handling minor misconduct in company. Show less

    • MySTEP2022 Graduate Apprentice
      • Aug 2022 - Sep 2022

      Credit Recovery Officer 1. Responsible for reaching out and negotiate with customers regarding the outstanding bills for Courts Mammoth and redONE. 2. Assisted the entire customers from the first step on how to make payment until the end of final payment process over the phone. 3. Follow up calls with customers and responding customers questions or complaints. Credit Recovery Officer 1. Responsible for reaching out and negotiate with customers regarding the outstanding bills for Courts Mammoth and redONE. 2. Assisted the entire customers from the first step on how to make payment until the end of final payment process over the phone. 3. Follow up calls with customers and responding customers questions or complaints.

    • Human Resources Intern
      • Mar 2022 - Jul 2022

      1. Assist in training for local & foreign workers and HRDF training grant applicant. 2. Assist in recruitment and selection activities. 3. Undertake any daily production department task. 4. Coordinated in payroll related matters. 5. Maintain proper employee filing and records (typhoid file & training file). 6. Conducted various of HR letters and memorandums. 7. Manage foreign workers related matters (Insurance, Hostel, Work Permit Renewal, Fomema, Typhoid etc) 1. Assist in training for local & foreign workers and HRDF training grant applicant. 2. Assist in recruitment and selection activities. 3. Undertake any daily production department task. 4. Coordinated in payroll related matters. 5. Maintain proper employee filing and records (typhoid file & training file). 6. Conducted various of HR letters and memorandums. 7. Manage foreign workers related matters (Insurance, Hostel, Work Permit Renewal, Fomema, Typhoid etc)

    • Internship Trainee
      • Nov 2018 - Mar 2019

      During my diploma internship, I have been responsible for: 1. Managing works related to human resources and administration such as handling some big events or workshops. 2. Assisting in training needs for employees 3. Managing matters related to promotion, employee retirement, and employee performance appraisal reports. 4. Updating employees' personal information in the personnel file and system using Microsoft Excel. 5. Familiar with using the HR system which is the Human Resources Management Information System (HRMIS) where I learned how to update and calculate an employee's leave balance or leave entitlement. Show less

Education

  • Universiti Pertahanan Nasional Malaysia
    Bachelor's Degree, Defence Human Resources Management
    2019 - 2022
  • Universiti Pertahanan Nasional Malaysia
    Diploma, Business Administration
    2016 - 2019

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