Iyanuoluwa Akinlotan

Service Executive / Relief Service Manager at Heritage Bank Plc
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG
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Credentials

  • Product Management Experience
    EntryLevel
    Jul, 2021
    - Sep, 2024
  • Integrated Brand Experience
    Orange Academy
    Mar, 2021
    - Sep, 2024
  • Customer Service Foundations
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Public Relations Practice
    Public Relations Skills Academy
    Jan, 2020
    - Sep, 2024

Experience

  • Heritage Bank Plc
    • Nigeria
    • Financial Services
    • 700 & Above Employee
    • Service Executive / Relief Service Manager
      • May 2021 - Present

      * Supervision of Service Associates'(Tellers) activities and authorization of transactions and requests.* Monitoring of the Automated Teller Machines and its records.* Handling of Experience Centre's expenses and vault maintenance.* Oversee the smooth running of the Experience Centre.

    • Customer Service Executive
      • Sep 2019 - Jul 2021

    • Graduate Trainee Development Program
      • Jun 2019 - Sep 2019

      Full-Time CIBN accredited management trainee induction program.

  • Wott To Eat Nigeria Limited
    • Logistics/ Store Officer
      • Aug 2018 - May 2019

      As a Logistics Officer, I; Maintain high quality products through compliance with safety procedures. Work also as a client officer personnel; attending to clients in person and through phone calls. Draft messages and mails for client service unit. Analyse product data to anticipate future needs. Used software to monitor documents and demands. Monitor usage of items/ products in the production unit. As a Logistics Officer, I; Maintain high quality products through compliance with safety procedures. Work also as a client officer personnel; attending to clients in person and through phone calls. Draft messages and mails for client service unit. Analyse product data to anticipate future needs. Used software to monitor documents and demands. Monitor usage of items/ products in the production unit.

  • Guardian Newspaper Nigeria
    • Nigeria
    • Newspaper Publishing
    • 1 - 100 Employee
    • Graduate Trainee
      • Jan 2016 - Feb 2016

  • Medifix
    • Netherlands
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Data Analyst/ Customer Care Personnel
      • Sep 2015 - Nov 2015

  • De-United foods industries ltd.,Lagos Nigeria, C/o PT Indofoods Indonesia
    • Student Trainee
      • Jan 2015 - Mar 2015

Education

  • University of Lagos
    Bachelor of Science - BS, Mass Communication
    2011 - 2016
  • Federal Government Girls' College, Sagamu
    S.S.C.E
    2005 - 2011

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