Credit Bureau Service Manager

• Jul 2022 - Present

• Manage data and ensuring services are delivered to clients 24/7• Coordinate and manage resources of across functional team both local and abroad to ensure delivery of services• Manage projects, develop detailed project plan and monitor progress. Ensure all projects are delivered on time, within scope and within budget• Assist in presales activities, performing product/service demonstration and provide recommendations for best practice services to meet clients need• Establish and maintain relationship with clients and stakeholders

Risk Analytics and Portfolio Management

• Apr 2018 - Oct 2022

• Develop data driven analysis on the business proposition, identifies risk, provide early warning, and recommendations / solution to the business• Work with management to prioritize business and information needs• Provide data leads to grow business• Develop and implement databases and data collection systems• Design dashboard and report templates• Provide periodic reports on portfolio movements, quality and profitability• Work on projects and initiatives related to business and risk functions ProjectsLoan Origination System- Design business requirements- Scenario settings and User Acceptance Test review- Implementation and post implementation review- Socialization and train for trainer Business Process Improvement- Business process evaluation, deliver suggestions of improvement and improvements implementation - Ensure synchronization between business process with the basic policy- Team building and group facilitation, compiling and tracking data, preparing training materials and participate in training process Muamalat Core Banking (MCB)- Oracle FLEXCUBE Core Banking ver.11.4 parameter setting for retail loan products - Scenario settings and User Acceptance Test review- Data migration, implementation and business process review- Socialization and training Joint Financing Application System (JFAST)- Business requirement and project schedule setting- Accounting module setting- User Acceptance Test and data migration- Documentation and reports • Integrated Collection System - SMS Reminder and Tele collection - Vendor selection

Business Support and Portfolio Management

• Jan 2016 - Mar 2018

• Provide reports and analysis on Small & Medium Business including on balance portfolio, acquisition and asset quality• Provide effective business support to the sales team to assist in achieving financial targets and succeeding team objectives • Support the budget, audit process and training• Work on miscellaneous projects and initiatives related to business functions

Consumer Loan Quality Assurance

• Aug 2011 - Dec 2015

• Perform customer audit and quality assurance review for Consumer Loan products• Provide portfolio analysis to support sales team achieving financial targets and succeeding team objectives• Design dashboard and provide periodic reports for Retail Loan Business• Ensure data integrity & accuracy through implementation of control, review of key reports and MIS• Work on projects and initiatives related to business functions

Finance and Corporate Planning

• Dec 2009 - Aug 2011

- Develop budgets, financial forecasts and variance analysis in accordance with business plan- Directed financial management functions including development of monthly/quarterly/annually financial statements- Ensure all regulatory reports are created and delivered in timely manner- Oversee general accounting functions, including AR/AP, account analysis and reconciliation, and cash management- Developed accounting and financial management team to achieve established objectives- Data preparation, analysis and presentation for assets and liability committee (ALCO) meeting- Bank wide and branch performance analysisProjects :Acquisition Process and Conventional to Sharia Banking Conversion- Feasibility study and proposal to regulator- Assets revaluation- Core Banking System accounting module setup- Develop reports

Corporate Planning

• May 2003 - Dec 2009

- Developed budgets, and performed variance analysis in accordance with business plan- Compiled periodic financial reporting packages for senior management and regulatory purpose- Carried out internal control to ensure regulatory compliance and operational efficiency/accuracy- Prepared feasibility studies for asset acquisition and branch office expansion- Support any project deliverables that relate to planning/ budgeting areaProjects :- Acquisition and Conventional to Sharia Banking Conversion + Assets revaluation to increase Banks capital + Conventional to Sharia Banking feasibility study which include financial projection for 5 years + SIGMA Alphabits accounting module setup + General Ledger settings and reports creations

Officer Development Program

• Sep 2002 - May 2003