Ivy Gan
Insurance Executive at Eurokars Group- Claim this Profile
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Bio
Experience
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Eurokars Group
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Singapore
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Retail Motor Vehicles
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100 - 200 Employee
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Insurance Executive
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Feb 2021 - Present
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Motorway Group of Companies
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Singapore
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Customer Service Consultant
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Sep 2009 - Jan 2021
Insurance Quotation (Motor/Non Motor) ·Getting the information from sales person. -customer’s particular -vehicle’s details ·Handling all correspondences with insurance company -appeal/negotiate the premium/excess. Administrative Tasks ·Issue debit note/credit note ·Handling insurance cancellation/issue refund cheque ·Sending policies, refund cheque, endorsements by mail ·Payment follow up ·Handling Insurance extension/amendment/endorsement ·Follow up with NCD transfer/ cancellation trade-in vehicle ·Daily/Monthly reports for management Customer Services · Attending walk-in customer/front counter services · Receiving calls enquiries from customer · Follow up renewal case by sending mail/SMS/email/calls · Assisting for road tax renewal when necessary Show less
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Gain City
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Computers and Electronics Manufacturing
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100 - 200 Employee
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Administrative Assistant
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Apr 2009 - Aug 2009
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Education
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Universiti Tunku Abdul Rahman (UTAR)
Bachelor's degree, Mass Communication/Media Studies -
Tunku Abdul Rahman University College
Diploma of Education, Mass Communication/Media Studies -
Singapore College of Insurance