Experience

DESERT ORTHOPAEDIC CENTER-HORIZON

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Office Coordinator

  • Feb 2022 - Present

  Henderson, Nevada, United States



Desert Psychological

• Mental Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2021 - Feb 2022

  Las Vegas, Nevada, United States Serves as first contact point for staff and clients, organizing seamless correspondence and providing appropriate guidance. Implements and maintains several office and clinician calendars leading to resolution of scheduling conflicts and creating overall efficient environment Assists in pertinent and time sensitive tasks involved in forensic psychology cases resulting in satisfaction of urgent deadlines maintained by state court system Actively update and oversee changes to… Show more Serves as first contact point for staff and clients, organizing seamless correspondence and providing appropriate guidance. Implements and maintains several office and clinician calendars leading to resolution of scheduling conflicts and creating overall efficient environment Assists in pertinent and time sensitive tasks involved in forensic psychology cases resulting in satisfaction of urgent deadlines maintained by state court system Actively update and oversee changes to patient documents and profiles in electronic health record system ensuring legal and safety compliance with recorded patient health information Show less



Anthem, Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Care Representative I

  • Aug 2020 - Apr 2021

  Las Vegas, Nevada, United States Proactively resolves issues, questions, and concerns from over thousands of Anthem Medicare Supplement subscribers and health providers increasing efficient work production and enhancing division quarterly statistics Coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner Guides members and providers with healthcare needs by explaining health plan benefits, solving claim concerns, and… Show more Proactively resolves issues, questions, and concerns from over thousands of Anthem Medicare Supplement subscribers and health providers increasing efficient work production and enhancing division quarterly statistics Coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner Guides members and providers with healthcare needs by explaining health plan benefits, solving claim concerns, and researching healthcare assistance leading to overall increasing customer retention and acquisition Show less



Montessori Visions Academy

• Teacher

  • Mar 2020 - Aug 2020

  Las Vegas, Nevada, United States Taught children of infant to kindergarten age multiple subjects (mathematics, reading, language comprehension, etc.) through the Montessori teaching method Instilled educational autonomy in children leading to eventual success in continuous learning Created lesson plans tailored to different age groups to enhance quality of education in a meaningful and long-lasting manner Assisted in behavioral interventions amongst children to promote peaceful learning environments… Show more Taught children of infant to kindergarten age multiple subjects (mathematics, reading, language comprehension, etc.) through the Montessori teaching method Instilled educational autonomy in children leading to eventual success in continuous learning Created lesson plans tailored to different age groups to enhance quality of education in a meaningful and long-lasting manner Assisted in behavioral interventions amongst children to promote peaceful learning environments throughout the institution Show less



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Student Advisor

  • Aug 2018 - Jan 2019

  Ann Arbor, MI Held responsibilities of major declaration, academic progress advising, research lab appointment, and suggesting resources to Department of Psychology undergraduates and prospective Department of Psychology undergraduates Created online resources for the Department of Psychology website to help students differentiate the two majors offered: Psychology and Biopsychology, Cognition, and Neuroscience Entered data on student progress in department database for every student meeting… Show more Held responsibilities of major declaration, academic progress advising, research lab appointment, and suggesting resources to Department of Psychology undergraduates and prospective Department of Psychology undergraduates Created online resources for the Department of Psychology website to help students differentiate the two majors offered: Psychology and Biopsychology, Cognition, and Neuroscience Entered data on student progress in department database for every student meeting held resulting in more efficient and organized access to student profiles Show less



University of Michigan - Research and Sponsored Projects

• United States
• Research
• 1 - 100 Employee

• Research Assistant

  • Sep 2017 - Sep 2018

  Ann Arbor, MI Held positions on two major projects, Project TIDES and Project Connections- Connexiones, both pertaining to race/ethnicity in adolescent social contexts Entered data of recorded results using Microsoft Word, Microsoft Excel and Remark software, enabling neat organization of data to conduct analyses Translated between Spanish and English from interviews conducted, making data accessible without language barrier



Gap

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2016 - Aug 2017

  Chicago, IL Developed personal and professional relationships with customers, assisting with each of their needs with product presentation, proposing appropriate sales and purchases for each individual Strategized sales practices to meet assigned quotas, utilizing advice from team members and superiors, resulting in development and growth, establishing the pace of the department Supervised display of products in the store, maintaining the floor, ensuring company quality standards were met… Show more Developed personal and professional relationships with customers, assisting with each of their needs with product presentation, proposing appropriate sales and purchases for each individual Strategized sales practices to meet assigned quotas, utilizing advice from team members and superiors, resulting in development and growth, establishing the pace of the department Supervised display of products in the store, maintaining the floor, ensuring company quality standards were met, providing customers with the better experiences Show less