Experience

Blue Diamond Resorts

• Barbados
• Hospitality
• 400 - 500 Employee

• Spa Corporate

  • May 2021 - Present

  • In charge of 13 Spas - Mexico, Dominican Republic, Costa Rica, Jamaica, St. Lucia, Grenada and Antigua • Lead a team of 13 Spa Manager and 3 Regional Master Trainers • Follow up in standards and process. • Creating the spa treatment menu and book receipts • Search and sourcing of new suppliers, and techniques • Budget analysis to control expenses and inventories • Productivity analysis in therapists, cabins, services • Event planning and creation of rituals according to the region • Retail control and creation of new agreements with vendors • Organization of training and charge of the regional Master Trainers • Constant trips to each destination to verify processes and standards • Participation in all hotel openings • Review of purchase catalogs • Innovation and updating of products, processes • Optimization of resources • Managing the SOP’s, and maintenance of the spa’s • Attending trade shows to promote and introduce learning plus new ideas, Show less



Planet Hollywood

• Restaurants
• 300 - 400 Employee

• Gerente de spa

  • Nov 2020 - May 2021

  Blue Diamond Resorts - Planet Hollywood; Cancun: 1138 rooms November 2020 - May 2021 https://www.planethollywoodhotels.com/resorts/cancun/our-resort/spa • Reporting to the GM • Leading a team of 50 • 12 treatment rooms • 1138 rooms in the hotel Blue Diamond Resorts - Planet Hollywood; Cancun: 1138 rooms November 2020 - May 2021 https://www.planethollywoodhotels.com/resorts/cancun/our-resort/spa • Reporting to the GM • Leading a team of 50 • 12 treatment rooms • 1138 rooms in the hotel



Royalton Luxury Resorts

• Hospitality
• 700 & Above Employee

• Gerente de spa

  • Dec 2018 - Oct 2020



Secrets Resorts

• Hospitality
• 200 - 300 Employee

• Gerente de spa

  • Sep 2016 - Dec 2017

  Opening Spa Manager AMR Collection: Secrets Cap Cana Resort & Spa, Punta Cana, Dominican Republic https://www.amrcollection.com/en/resorts-hotels/secrets/dominican-republic/cap-cana-resort-spa/spa/ September 2016 – December 2017 Opening Spa Manager AMR Collection: Secrets Cap Cana Resort & Spa, Punta Cana, Dominican Republic https://www.amrcollection.com/en/resorts-hotels/secrets/dominican-republic/cap-cana-resort-spa/spa/ September 2016 – December 2017



DREAMS RESORTS & SPA

• República Dominicana

• Gerente de spa

  • Nov 2012 - Sep 2016



DREAMS RESORTS & SPA

• Puerto Vallarta, Jalisco, México

• Gerente de ventas grupos

  • Jan 2011 - Dec 2011

  AMR Collection: Dreams Puerto Vallarta Resort & Spa, Puerto Vallarta, México (now January 2011 – December 2011 https://www.amrcollection.com/en/resorts-hotels/dreams/mexico/vallarta-bay-resort-spa/ • Follow up to incentive groups and weddings. Contract development, PR, participation in fairs and sales calls. Rate review and group allotments AMR Collection: Dreams Puerto Vallarta Resort & Spa, Puerto Vallarta, México (now January 2011 – December 2011 https://www.amrcollection.com/en/resorts-hotels/dreams/mexico/vallarta-bay-resort-spa/ • Follow up to incentive groups and weddings. Contract development, PR, participation in fairs and sales calls. Rate review and group allotments