Ivo Spilka

Lecturer / Trainer / Coach / Therapist (systemics, cognitive-behavioral) at Na volné noze
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Contact Information
us****@****om
(386) 825-5501
Location
Prague, Czechia, CZ
Languages
  • English -
  • Espanol -
  • Deutsch -
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Ivo mne vedl na školení Asertivity v praxi a musím přiznat, že mne to zasáhlo. Pracoval s námi lehce a se životními zkušenostmi, které má prožité a umí je zpětně "použít a prodat". Doporučuju absolvovat, i když si každý myslíme, že vše zvládáme. Je to jen "otevřít se" něčemu novému a nechat se vést. Díky Ivo !!

Ivo je skvělý kolega a profesionál. Ochotně poradí a předává zkušenosti. Je mým vzorem nejen na poli facilitačních dovednosti.Vždy dovede vhodným způsobem podpořit a motivovat jak svůj tým tak i další kolegy. Svou práci dělá i srdcem a jeho profesionální schopnosti jsou přínosem a inspirací v mnoha směrech. Mnohému mě naučil a mnohokrát pomohl i jako kouč. Budu doufat, že se na profesním poli ještě setkáme.

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Credentials

  • Performance Tuning Master
    Expert Group Callisto feat. International School of Business and Management by University of Economics in Prague
    Oct, 2015
    - Nov, 2024
  • Certified Systemic Coach
    Expert Group Callisto
    Nov, 2011
    - Nov, 2024
  • Certified VSM Leader - Manufacturing, Shared Services, Mix Model
    Duggan Associate
    Sep, 2010
    - Nov, 2024
  • Six Sigma Master Black Belt
    ASQ
    Nov, 2006
    - Nov, 2024
  • Akreditace Ministerstva školství mládeže a tělovýchovy k provádění vzdělávacího programu "Nástroje oboru Performance Tuning pro pedagogické pracovníky"
    Ministerstvo školství mládeže a tělovýchovy České republiky
    Mar, 2013
    - Nov, 2024

Experience

  • Top Vision
    • Czechia
    • Education Administration Programs
    • 1 - 100 Employee
    • Lecturer / Trainer / Coach / Therapist (systemics, cognitive-behavioral)
      • Mar 2016 - Present

      ° leading of lecturers´ team (product quality continuous improvement)° product development° own learning topics development & leading: ... standard soft skills trainings... HR themes... systemic coaching - individual / small groups (solution focus approach)... leading of VSM events in production & logistics

  • Controller Institut
    • Czechia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Senior Lecturer
      • Jan 2011 - Present

      * leading of expert seminars in the area of personal development a process continuous improvementhttp://www.controlling.cz/nabidka/seminare-a-treninky/prednasejici/ivo-spilka/

  • Czech Radio
    • Czechia
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Learning & Development Manager
      • May 2012 - Feb 2015

      * 4 internal language & voice & specialist lead (their Hay Grade is 15, 333 points, short profile +2, E-I3 D3- D0IV)* Responsibilty for employees development - hard & soft skills (competency model), complex development program for radio speakers, editors and journalists, foreign languages, new media & social networks, editing skills,...* L&D budget estimation, M2M forecasting (dimension of 3,8 Mio CZK anually)* Trainee program leading* Talent & key person program developing and leading- - - - -Success:* Complex development program for students of the University of Economics (designed and led by myself using development by experience and continuous exposition method) - 3 from 4 assessed candidates have been promoted as regular reporters by 13 mounth (regular employee contract) * "Multimedialisation" project - on-the-job training program design and leading of train the training program for webeditors and editors* Czech Radio Compentency Model developing based previous job evaluation regarding to Hay Model and employee involvement using Jigsaw method (designed and led by myself)

  • Carrier Commercial Refrigeration
    • France
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Continuous Improvement & Development Manager
      • May 2007 - Feb 2012

      * Responsibility for continuous process improvementfor both plants according to “lean” principlesKaizen & 3P event leadingValue Stream Mapping leading* Responsibility for employees development for bothplants in Czech Republic - mandatory trainings, hard & soft skills, languages,...* Learning & Development and & Continuous Improvement budget estimation & forecasting (dimension of 12,8 Mio CZK anually)* Performance feedback tools & leadership development & 180degree feedback review lead* Developing plan composition according to outlets from development reviews* Talent management developing and leading* Internal trainer of soft skills * VSM, 3P, Kaizen trainer & event leader* L-1,2 managers coaching (work-life balance, leadership, priority management,...)- - - - -Success:* Internal trainings for manufacturing leaders start-up - using Kai Zen method (author of this methodology)* Win in “Employer of the 2008” contest in the category of personnel projects + Personnel clerks award in regional round* UTC certified trainer for Value Stream Development (Manufacturing, Shared Services, Mix Model)* Implementation of lean principles into all manufacturing and supply chain processes (VSM Leader)* Implementation of lean principles into ECN process / customization process (VSM Leader)

  • Celestica
    • Canada
    • Manufacturing
    • 700 & Above Employee
    • Training Specialist
      • Jul 2005 - Apr 2007

      * Training plan for whole site set-up* Internal trainer ofAdvance communication skills for production leadersLeadershipStress & priority & change & time managementaccording to 4th generation principlesMental training modules according to NLPIPCInduction training* Workshops facilitation* Knowledge base developing and leading for whole site* Member of Development Center for key managers assessing team- - - - -Success:* Soft skills for manufacturing leaders via internal form developing & leading

  • UPC Česká republika, s.r.o.
    • Czechia
    • Telecommunications
    • 1 - 100 Employee
    • Customer Care Manager
      • May 2000 - Apr 2005

      * 13 supervisors teams lead - 3 business lines - 6 Call Center teams - 2 Back Office teams - 2 Front Office teams - 3 helpdesk team* Responsibility for long-time customer care standards performance: - Availability - Service Level, Response Time of Back Office agendas - Accuracy - based on enquires correctness and approaches observation - Cost optimizing - optimum FTEs on one shift assignation and their gross working utilization Abandonment Rate 5%, Response Time 24 hrs* Operation monitoring - several teams activities and priorities coordination, regrouping* Shifts scheduling and FTEs on both shifts based on estimated customer response - responsibility for action performance distribution according to instant or predicted customer response* More involved customer complains solving* Internal auditor of customer care processes according to grade ISO 9001 & 10400- - - - -Success:* ISO 9001 qualification* Talent developing - after my team leaving one of my SVs went on my position of CC Mng

Education

  • Univerzita Palackého v Olomouci
    Bakalář (Bc.), psychology
    2017 - 2020
  • Univerzita Palackého v Olomouci
    psychology, 1
    2020 - 2022
  • Univerzita Karlova v Praze, Pedagogická fakulta
    PhDr., Special Education and Teaching
    2012 - 2013
  • International School of Business and Management by University of Economics in Prague
    Performance Tuning Master, Performance tuning® Academy - Performance tuning® Masters Certified
    2014 - 2015
  • Jan Amos Komensky University, Prague
    Mgr., Special Education and Teaching
    2007 - 2012

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