Experience

Crossnore Communities for Children
• United States
• Individual and Family Services
• 1 - 100 Employee
• Cottage Parent

  • Jan 2023 - Present

FEMA
• France
• Internet
• Customer Support Specialist

  • Oct 2022 - Jan 2023


Labcorp

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Specialist

  • Apr 2022 - Jun 2022

  Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. * Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. * Conduct insurance verifications to understand if patient's prescribed therapy is eligible for coverage. Quickly and efficiently respond to incoming calls and faxes, identify how best to assist. * Document calls in appropriate tracking systems, and handle/escalate calls per established procedures. * Conduct insurance verifications to understand if patient's prescribed therapy is eligible for coverage.


Vanguard
• United Arab Emirates
• IT Services and IT Consulting
• Client Relations Specialist

  • Sep 2020 - Mar 2021


Vitacost

• Customer Service Representative

  • Feb 2019 - Sep 2020

  Helped customers with complaints and questions, give customers information about products and services, take orders, and process returns. Occasionally assisted Spanish speaking customers as well. Helped customers with complaints and questions, give customers information about products and services, take orders, and process returns. Occasionally assisted Spanish speaking customers as well.