Experience

Ontario Power Generation
• Canada
• Utilities
• 700 & Above Employee
• Executive Administrative Assistant

  • Jun 2019 - Present


The Hospital for Sick Children

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Jan 2012 - Jun 2019

  Provide day-to-day general administrative support to staff and collaborative Team. Provide back-up support for other assistants as needed. Provide day-to-day general administrative support to staff and collaborative Team. Provide back-up support for other assistants as needed.



CIBC

• Canada
• Banking
• 700 & Above Employee

• Bilingual Customer Service Representative

  • Feb 2012 - May 2019

  Responsible for assisting customers with day to day banking needs. - Process financial transactions/ discuss products offered to ensure customer satisfaction - Assess and respond to customer inquiries in a friendly, easily accessible and approachable manner - Assist customers effectively - Handle confrontational/stressful interactions with the public Responsible for assisting customers with day to day banking needs. - Process financial transactions/ discuss products offered to ensure customer satisfaction - Assess and respond to customer inquiries in a friendly, easily accessible and approachable manner - Assist customers effectively - Handle confrontational/stressful interactions with the public



Network Health Assesment

• Administrative Assistant

  • Feb 2009 - Jan 2012

  Provided primary administrative support at a rehabilitation facility for Motor Vehicle Accident patients - Answering phones, switchboard, new patient’s intake and appointment bookings - Assessment coordination, data processing and electronic transfer to Insurance Companies - Clerical duties: filing, faxing, copying, scanning documents and sorting mail Provided primary administrative support at a rehabilitation facility for Motor Vehicle Accident patients - Answering phones, switchboard, new patient’s intake and appointment bookings - Assessment coordination, data processing and electronic transfer to Insurance Companies - Clerical duties: filing, faxing, copying, scanning documents and sorting mail