Key Account and Export Manager

• Nov 2020 - Present

cMRO Purchasing

• Sep 2018 - Nov 2020

- Execute purchasing activities for maintenance, repair, overhaul of aircraft material;- Manage own workflow of subcontracted repair orders;- Active communication with external suppliers regarding technical, commercial and delivery terms;- Evaluation of repair quotations, clarification of conditions, technical assignment, warrantyclaims in close collaboration with Engineering, Customer service and Warranty departments;- Monitor the supply chain of subcontracted aircraft materials and ensure target deliverables are met. Support in resolution of material shortages;- Ensure the performed activities are in accordance with customer requirements. Providefeedback to internal customers on order status as necessary;- Monitoring and resolving all discrepancies in invoicing, goods receiving, as well as qualityissues. Work according to set priorities;- Support the development and optimization of purchasing processes;- Assist in continuous development of business operations.

Telemarketing Project Manager

• Jan 2014 - Mar 2018

- The Telemarketing project is launched at the end of 2013. Since January 2014 I took over and managed to make it a successful marketing tool; - Responsible for a team of 3 members, which main purpose is the sale of promotional packages to the pharmaceutical market;- The decision which supplier / manufacturer could participate in Telemarketing campaign was in the field of my duties; - Negotiation of sales conditions and prices; - Preparation of contracts together with the lawyers of the company;- Forecast of the quantities that have to be purchased from the manufacturer with the Delivery department support;- Defining targets for each promo campaign and improving the Telemarketing sales channels;- Organize trainings prior every promotional campaign;- Analyze the results of each campaign and the positioning of the products in the pharmaceutical market; - Assessment of success rate according to different criteria;- Customer network development;- Аctivities related to the management of the employees in the department;- Participate in team working on a new platform for online orders;- Support of the Head of the Contact Center;- The nature of the work required direct collaboration with Key account managers, Sales department, Legal department, Marketing department, Delivery department, Human resources, Аccounting department.

Telemarketing Operator

• Oct 2013 - Jan 2014

Manage to sell via phone call, an already prepared promotional package.

Telephone Sales Representative

• Oct 2012 - Oct 2013

Serving the company customers by accepting their orders, requests, complaints, solve their problems and generally meet their needs.

Assistant Trade Marketing

• Jun 2012 - Oct 2012

- General assistance of the trade marketing expert;- Preparation of useful description materials for the company products; - Organizing a team of promoters. - General assistance of the trade marketing expert;- Preparation of useful description materials for the company products; - Organizing a team of promoters.

Intern

• Jul 2012 - Jul 2012

Telemarketing Operator

• Apr 2012 - Apr 2012

Participant in marketing research. Participant in marketing research.

Member

• 2011 - 2012

Telemarketing Operator

• Nov 2011 - Dec 2011

Work on projects related to the sociological and marketing research. Work on projects related to the sociological and marketing research.

Team Leader

• Nov 2009 - Sep 2010

- Gather a team of representatives;- Organize a special training for the team. - Gather a team of representatives;- Organize a special training for the team.

Intern

• Jun 2010 - Jul 2010

- Assistance of the experts’ activities as part of the process of optimization of the state administration; - Involved in the surveying the services offered by the Ministry of Finance as a whole, in particular the Ministry of Finance itself, the State Commission of Gambling, the Customs Agency, the National Agency of Income, as well as the services offered by the Ministry of Internal Affairs. The aim was simplifying and improving the service offered to citizens and businesses;- Assistance to the experts who maintain the public consultancy website www.strategy.bg;- Work with legislative software – APIS, Lacorda, Siela.