Experience

Ocean Infinity
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• Marine crew coordinator

  • Aug 2022 - Present

Chiltern Maritime
• United Kingdom
• 1 - 100 Employee
• Assistant manager operations

  • Dec 2021 - Aug 2022

V.SHIPS LEISURE UK LIMITED
• Assistant Crew Manager

  • Dec 2018 - Oct 2021

Daria IT
• Belarus
• Staffing and Recruiting
• 1 - 100 Employee
• Co-Owner

  • Jan 2011 - Apr 2020

NHS Shared Business Services
• United Kingdom
• Hospitals and Health Care
• 500 - 600 Employee
• Project Administrator

  • Jun 2018 - Nov 2018
• Administrative Assistant/Fleet assistant

  • Jan 2017 - Jun 2018

  Provision of soft and hard copy reports, including production of monthly vessel reports and KPI`s Make and coordinate travel/visa arrangements for the office staff and contractors joining the vessel with Travel department, vessels and port agents Co-ordinate meetings for the office and manage diary entries Support Managers and Superintendants with preparation of S&QMS and other documentation and with preparation and management of assigned projects Preparing briefing packs for Quaterly Senior Management Meetings – organizing travel, transfers, accomodations and meeting rooms on board the vessels Minutes taking and distribution to Senior managers for approval Managing Action log – chasing updates from Technical managers and Senior management and closures Attending meetings at client offices or offside – random ports on board the vessel Arranging Internal Drug and alcohol tests with Fleet Staff Captains and external independent agencies Maintain records of staff computer access, rights and equipment distribution Fulfilling reception duties, such as asnwering telephones and meeting and greetng visitors Send and distribution, as required in timely manner, e-mails, post, DHL, documents and reports Keeping reccords of dispatched documents and provided reports, and respectfully follow up on Local filing and Shared drive filing Maintain systematic records and files in ShipSure, V.Net and shared office drives, ensuring the rapid and accurate retrieval of information is provided to the whole team Uploading and tracking of Ships Certificates in ShipSure and dispatching original certificates with delivery companies Assisting in processing and retrieval of data Show less



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Health check coordinator

  • Sep 2010 - Jul 2011

• Service management

  • 2010 - 2011

• Problem management

  • Oct 2007 - Sep 2010

  Applying Problem management process Ensuring hight quality root cause analysis were found and revised by higher managementApplying the 5 Why methodFinding, documenting and following up on implementations of discovered corrective actions and Known errorsSending Requests for changes when needed and follow up on the implementationsLessons learn database regular updatesEscalating Attending, holding and scheduling/organizing meetings in meeting rooms and via phoneCollaborating with 1st level , technicians and high level management Understanding and collaboration within whole roles of Service managementClose work with Incident management and Change managementMeeting SLAs and KPIs targetsQuality analysis of the team work Quality analysis of the service and ticket handlingRemedy ticketing toolLotus notesMS OfficeManagenow ticketing toolMaximoTechnical work with TSCM – Tivoli Security Compliance ManagerPerforming IT health checks Approving and raising tickets and baselines to the relevant teams Show less