Ivan Tay
Senior Manager at Smart Nation and Digital Government Office- Claim this Profile
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English -
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Chinese (Simplified) -
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Chinese (Traditional) -
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Hokkien (Spoken) -
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Bio
Experience
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Smart Nation Singapore
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Singapore
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Government Administration
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100 - 200 Employee
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Senior Manager
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Dec 2022 - Present
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Workforce Singapore
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Singapore
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Government Administration
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400 - 500 Employee
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Senior Manager (Industry Development)
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Apr 2020 - Nov 2022
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Manager, Industry Development
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Apr 2017 - Mar 2020
- Engage industry stakeholders including government agencies, associations, tripartite partners and programme partners to collaborate on workforce conversion and enterprise transformation programmes to help address sectoral manpower issues , focusing on Environmental Services (Waste Management) Sector as well as Landscape Industry.- Provide responsive business solution & customer service delivery to industry partners- Conceptualise and conduct marketing and media events as part of sector profiling- Initiate, develop and implement sector-specific workforce conversion programmes and schemes - Organise or support outreach and marketing events to ensure successful take-up of programmes - Track and report on programmes' progress and sector feedback to evaluate programme effectiveness and substantiate recommendations to management - Account manage strategic partners and carry out company visits with subsequent diagnostics on areas of strengths and opportunities for improvements/interventions; and provide relevant and appropriate solutions based on company manpower needs- Identify and understand key industry manpower trends, challenges and skills through desktop research and environmental scanning Show less
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SIA Engineering Company
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Singapore
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Line Maintenance Executive (Marketing, Sales & Customer Services)
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Dec 2016 - Mar 2017
- Providing the administrative functions to his department and colleagues. - Providing administrative support to OEM and customer airlines. - Maintaining co-ordination with other sections and departments for the efficient handling of OEM and customer airlines account - To coordinate the implementation of customer work packages. - The prompt invoicing and payment for services provided to customers. - Raised of Quotation, monitoring and approving technical handling charges, and ensuring handling charges are raised accurately. - To review all Line Maintenance Ground Handling Agreements. - To assist in the preparation of new contracts and proposals. - To reinforce and build good relationship between Line Maintenance Division and OEM customers. - Providing briefing on Technical Handling and Documentation procedure of customer airlines to operational staff. - Projects involving streamlining the current billing process and implementation on the project. Show less
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GRUNDFOS
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Denmark
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Industrial Machinery Manufacturing
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700 & Above Employee
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Industry Specialist, Sales
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May 2015 - Dec 2016
-Focusing on F&B, Pharmaceutical, Water Treatment, Machining Industries market.-Product focus on Centrifugal Pumps, Bore Hole Pumps, Submersible Pumps, Dosing Pumps, Controls, Ex-proof Pumps and Factory Product Variants Pumps.-Manage and maintain existing Global and Local Water Treatment OEM Key Accounts.-Developing and managing EPC customers in Project Sales as a new pipeline.-Developing Business proposal for Awarded/Tendering Projects. -Provide alternative solution and introducing new pump technologies to OEMs and Users.-Working closely with other internal partners to maximize customer satisfaction and also follow up with customers on sales order, deliveries and debt collection.-Local Product Specialist for Dosing and Disinfection products, and Factory Product Variant (FPV) customized solution.-Managing of local distribution channel (Dealers) for Grundfos Product to the mass market.-Analysis of Business Trend and Monthly Sales Figures for the team.-Achieving Sales Target for 2015 and exceed more than 20% for 2016 Sales TargetAdditional Duties/Roles- Selected to be company's Superuser for SAP CRM, in charge to streamline and improve work process for the region, also to solve issues faced internally.- Selected to be part of the company's welfare team (OCOF - One Company One Focus) to organise events for the whole year, also to be the spokesmen to advise the company on the policy and the welfare of the employees.- Trainer for Industry Segment Business for Back Office (1Office Set up) - To build the competence skill sets and business process knowledge for the Sales Team. Show less
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Application Engineer
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Aug 2013 - Apr 2015
- Preparing of quotation and technical solutions to customers' enquiries on technical informatio on behalf for the sales team- Supporting the team technically with specialize product such as Dosing and Disinfection, Customised Solution and working closely with product managers in providing professional solution. Product Expert for Dosing and Disinfection for the Singapore Market- Maintaining Customer Data Base using SAP CRM.- Organising and providing support in customer training cum networking seminars and trade fair. Show less
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GRUNDFOS
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Denmark
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Industrial Machinery Manufacturing
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700 & Above Employee
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Intern
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Jan 2012 - Jul 2012
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Chevron
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United States
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Oil and Gas
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700 & Above Employee
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Engineering Intern
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Sep 2007 - Feb 2008
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Education
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Nanyang Technological University Singapore
Bachelor’s Degree, Environmental/Environmental Health Engineering -
Ngee Ann Polytechnic
Diploma, Chemical and Biomolecular Engineering