Deputy CEO

• Jun 2022 - Present

CEO

• Apr 2021 - Jun 2022

- PSP creation starting from the greenfield;- Participation in the design of the Bank’s development strategy and control over its implementation;- marketing strategies;- worked with high-risk projects (gambling, betting, forex, cryptocurrency and others);- processing selection and its implementation, as well as personal processing writing from the greenfield;- processing creation starting from the greenfield (personal processing writing);- recruitment;- website creation and support (TM and legal);- the company’s BP (business processes) creation;- connection of Banks (signing and negotiations on the company’s rates);- document preparation for financial monitoring;- changing FC LLC’s name and obtaining new licenses;- approval of new owners;- negotiations with current clients and search for new ones.

Chief Commercial Officer (CCO)

• Jun 2020 - Mar 2021

- PSP creation starting from the greenfield;- Participation in the design of the Bank’s development strategy and control over its implementation;- marketing strategies;- processing selection and its implementation, as well as personal processing writing from the greenfield;- processing creation starting from the greenfield (personal processing writing);- recruitment;- website creation and support (TM and legal);- the company’s BP (business processes) creation;- connection of Banks (signing and negotiations on the company’s rates);- document preparation for financial monitoring;- changing FC LLC’s name and obtaining new licenses;- approval of new owners;- negotiations with current clients and search for new ones.

COO

• Dec 2019 - Jun 2020

Business Development Officer

• Jun 2019 - Dec 2019

Head of e-comm

• Sep 2018 - Jun 2019

Acquiring Manager, e-comm (internet acquiring, p2p)

• Dec 2017 - Sep 2018

Experience of implementation of new Internet acquiring products, development of regulatory documents (flow charts, positions, business performances, etc.);• Experience of engagement and servicing of Internet-acquiring;• Professional relationships with banking associations, payment systems, managers of the specialized areas of other banks, service companies;• Acquisition and support of large/image customers: aggregators/agents, government agencies, trading Internet-sites, mobile, and postal operators, other customers of e-Commerce to the Internet-acquiring services and e-money transfers (P2P, A2C, C2A, cash2C);• Participation in the organization of rendering Internet-acquiring services through regional network;• Participation in the implementation of measures of efficiency improvement of Internet-acquiring;• Participation in the development of technical specifications for implementation new products and innovative solutions that are based on Internet-acquiring services;• Organization of Internet-acquiring statement (engagement, efficiency, key performance indicators);• Optimization of tariff policy for Internet-acquiring, regulatory documents of the Bank;• Analysis of effectiveness of the online merchants;• Work with issuers’ claims (chargeback);• Analysis of the requirements/terms of other companies in the market.

Leading Specialist, Investigations & Chargeback Unit

• Apr 2016 - Dec 2017

Payment Card Operation Division (Investigations & Chargeback Unit):- work with international payment systems (Visa Online, MasterCard Online);- disputable operations: Retrivel Request, Chargeback, Pre-Arbitration, Arbitration, Pre-compliance, Compliance, good faith letter;- preparation of business requirements for new projects (MDES, PayPass, Wallet, p2p);- interaction with additional matters, maintenance of electronic data exchange with international payment systems (MC, VISA);- development, update and support of internal regulatory documents regarding card products (rules, internal regulatory documents, agreement);- development and update of regulatory documents;- crediting of funds to customers of the Bank in the process of the disputable cycle;- investigation of fraudulent transactions;- settlements with international payment systems;- support of the elimination process of the unclaimed cards;- interaction with additional matters, maintenance of electronic data exchange between banks participating in the international payment systems (Portmone, PrivatBank, Alfa Bank, UPC, FUIB, etc.);- statement generation on disputable transactions;- Fee Collection;- SVBO, SVFE (SmartVista), SAP, HP (SD);- Bank employee advice.

Chief Economist, Department of disputes

• Oct 2014 - Apr 2016

- work with international payment systems (Visa Online, MasterCard Online);- disputable operations: Retrivel Request, Payment, Pre-Arbitration, Arbitration, Pre-compliance, Compliance, good faith letter;- participation in the development and testing of new operational processes throughout the lifecycle;- product expertise: Installment transactions (installment purchase), prepaid-cards (immediate card), mobile programs;- design preparation (co-branding cards) and order of cards (work with vendor);- creating and configuring of card products from scratch;- development and update of regulatory documents;- crediting of funds to customers of the Bank in the process of the disputable cycle;- testing of new card products, implementation of new card products;- verification of the rejected credits/debits on card accounts;- investigation of fraudulent transactions;- analysis of limits on payment cards of the Bank;- support of the elimination process of the unclaimed cards;- interaction with additional matters, maintenance of electronic data exchange between banks participating in the international payment systems (Portmone, PrivatBank, Alfa Bank, UPC, FUIB, etc.);- statement generation on disputable transactions;- Fee Collection;- Bank employee advice;- development, update and support of internal regulatory documents rgarding card products (rules, internal regulatory documents, agreement);- preparation of monthly, quarterly reports on card products.