Ivan Pletenev

System Engineer at SWS Computersysteme AG
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Contact Information
us****@****om
(386) 825-5501
Location
DE
Languages
  • English Full professional proficiency
  • Russian Native or bilingual proficiency
  • German Limited working proficiency
Skills

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Alex Matveev

Over a number of years we realized some project with Ivan as significant part of our team. Ivan has been a reliable professional and flexible communicator even in stressed projects and dealing with difficult customers. I can strongly recommend Ivan to new employers for both in his personal work ethic and professional abilities.

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Credentials

  • CCNP Collaboration
    Cisco
    Feb, 2017
    - Oct, 2024
  • CCNA Collaboration
    Cisco
    Sep, 2014
    - Oct, 2024
  • CCNP Voice
    Cisco
    Feb, 2015
    - Oct, 2024
  • APSS Avaya Contact Center Solutions for IP Office
    Avaya
    Sep, 2015
    - Oct, 2024
  • CCNA Video
    Cisco
    Sep, 2014
    - Oct, 2024

Experience

  • SWS Computersysteme AG
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Engineer
      • Jun 2017 - Present
  • Ethcon GmbH
    • Germany
    • Telecommunications
    • 1 - 100 Employee
    • Presale Engineer
      • Aug 2015 - Feb 2017
  • Jet Infosystems
    • Russian Federation
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Presale Consultant
      • May 2012 - Jun 2015

      • Understanding customer needs and providing specifications, technical and commercial proposals for voice solutions, video conferences, unified communications and digital signage solutions based on such vendors as Cisco, Avaya, Huawei, Scala • Support of sale process with technical side; • Meeting with customers and partners; • Making presentation for customer and for sales departments • Facilitating support of presales activities providing with the technical expertise; • Working out and leading the solutions to Sales departments and directly to Clients. Show less

  • The Telecommunication Company Caravan
    • Russian Federation
    • Telecommunications
    • 1 - 100 Employee
    • The Head of Voice Department at Network Operational Center
      • Oct 2010 - May 2012

    • Telecommunication Engineer
      • Dec 2008 - Oct 2010

      Designing, supporting and administering telephone network;Technical consulting and customer support (expert level)

  • Izhevsk Network Technologies
    • Telecommunication Engineer
      • 2004 - 2008

      Designing, supporting and administering telephone network (built on MTA-Group, Avaya Definity, Alcatel); Administering and supporting computer network (built on Cisco, AT, Nateks switches and routers); Installing and supporting customer’s PBXs (Alcatel, Avaya, Panasonic, MTA-group); Have experience with installing and administering Cisco CallManager, Cisco IPCC Contacting with developers(MTA-Group), dealers(Comptek) for troubleshooting, telecoms for telephone routing; Administering DNS, mail (CommuniGate) on FreeBSD Technical consulting and customer support ; Configuring and troubleshooting customer's computers; Show less

  • International East European University
    • Manager of IT Department
      • 2003 - 2004

      Managing IT Department (3 persons)Contacting with other departments, providers, providing proper work of IT departmentTasks of department:Administering and designing Local Area Network;Administering PBXTroubleshooting of the computers and office automations;Buying new hardware and office automations Configuring and troubleshooting of applications; Configuring and administering Internet and mail profiles and traffic;

    • System Administrator
      • 2001 - 2003

      Administering and designing Local Area Network;Troubleshooting of the computers and office automations;Configuring and troubleshooting of applications; Configuring and administering Internet and mail profiles and traffic

Education

  • Izhevsk State Technical University (ISTU)
    engineer, Computer Science
    1996 - 2002
  • Yarskaya

Community

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