Ivanka Dimitrova, M.Ed.

Operations Support Manager at Paidiem
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Location
CA

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5.0

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Raymond Daigneault

I worked with Ivanka for almost 10 years. In her role, she supported both the President and CEO, and my position, with very different requirements. She demonstrated her capability to prioritize her work and deliver expectations for both positions. Ivanka possesses so many valuable skills that are vital to an organization like ours, e.g., Office Management, Client Services, Accounting, Website Design and Improvement, and Information Technology skills. Her skill set/skilled knowledge was applied effectively to our needs and requirements. I personally enjoy working with Ivanka and have learned a lot from her on the IT side of the business. She provided me with superb support in my roles as Senior Vice President and Optimizing Organization Design Consultant. In my view, Ivanka is a great person and a real professional.

LinkedIn User

I had the pleasure of working with Ivanka while at the Canadian Newspaper Association. I found Ivanka to be very-detail oriented in her work, and she was always professional when dealing with many levels of colleagues. She has a strong understanding of business trends, while also displaying a creative edge for assembling reports and presentations. Her computer skills are impeccable--she's knowledgeable of current software and computer technologies, assets that are valid in any field. Ivanka also goes the extra distance in assisting her colleagues, as I found with several of my projects that she assisted with. She has a great personality and attitude that makes it so easy to interact with! I would have no problem in recommending Ivanka for any position--she’s a great asset to any team!

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Experience

    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Operations Support Manager
      • Jan 2022 - Present
    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Manager, Client Services, Marketing, and Office Management
      • Sep 2013 - Present

      Accountable for providing client services, supporting marketing initiatives, bookkeeping, payroll and managing the office at Capelle Associates. Accountable for providing client services, supporting marketing initiatives, bookkeeping, payroll and managing the office at Capelle Associates.

    • Canada
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Office Manager
      • Oct 2011 - Sep 2013
    • United States
    • Manager, Executive Assistant and Accounts Receivable Coordinator
      • Sep 2007 - Oct 2011

      Collectcorp is an international accounts receivable and call center management firm with offices in five countries - Canada, U.S.A., Australia, New Zeland and United Kingdom. It was incorporated over 30 years ago as a private company and today remains under the sole ownership of the Chairman. Its corporate and main office is in Toronto, Canada and its U.S. flagship office is in Phoenix, Arizona, U.S.A. It employs over 1,500 staff in two countries. Administration & Support: Provide administrative support to the Senior Vice President including meeting schedules, travel arrangements, and preparation of diverse correspondence. Maintain confidential files of the CEO, CFO and 8 VPs in the company Provide back-up support for the CEO in the absence of his Executive Assistant. Meet strict budgets pertaining to travel expenses and other business-related costs. Schedule, organize and prepare materials for meetings, conferences and events. Manage the calendars of eight VP’s and three Boardrooms to avoid conflicts while optimizing their productivity. Organize quarterly conferences for more than 500 employees at the Courtyard Marriott Toronto with life webcasting to the foreign offices of the company Accounting & Finance: Prepare monthly Profit & Loss statements; provide variance analysis; generate reports identifying and analyzing daily cash flow. Reconcile bank statements, credit cards and expense reports. Assess vendor accounts, charge verification, discrepancy research, and processing of invoices. Conduct business analysis on reports in order to compare data and identify trends. Develop an Access application which generates compensation, business and HR analyses. Technology Support: Conduct webinar seminars and training sessions related to operational issues for all Canadian offices and five countries globally on monthly bases Gather information, select and edit data, and create graphic interface for RFP

    • Research Assistant
      • Aug 2006 - Sep 2007

      Provided customized analysis and reports of the Canadian daily newspaper industry Prepared annual presentations and workshops relating to analytical results Maintained and updated the main database in Access Organized the annual conference of CNA and The Newspaper Association of America Maintained professional correspondence with vendors and clients Provided customized analysis and reports of the Canadian daily newspaper industry Prepared annual presentations and workshops relating to analytical results Maintained and updated the main database in Access Organized the annual conference of CNA and The Newspaper Association of America Maintained professional correspondence with vendors and clients

    • Manager, Purchasing Agent
      • Jan 2006 - Aug 2006

      Created and analyzed sales reports. Monitored budgets to ensure adherence to spending policies. Planned and coordinated all supply chain management activities to support business site objectives Ensured that quality, delivery and pricing requirements were met Reviewed inventory levels to minimize material inflow and optimize profitability Created and analyzed sales reports. Monitored budgets to ensure adherence to spending policies. Planned and coordinated all supply chain management activities to support business site objectives Ensured that quality, delivery and pricing requirements were met Reviewed inventory levels to minimize material inflow and optimize profitability

    • Purchasing Agent/ Supervisor Administration
      • Jan 2002 - Jan 2006

      Purchasing Functions: Created and edited 40 purchase orders per week with value of up to $300,000 Negotiated prices, allowances, co-op programs and agreements with more than 50 vendors Maintained purchasing files, reports and price lists in the system for 18 stores Calculated cost of the orders and forwarded invoices to appropriate accounts Contacted suppliers to schedule deliveries, and resolve shortages or missed deliveries Executive Assistant Functions: Originally hired as a Purchasing Assistant and thereafter promoted to the role of Executive Assistant Provided administrative support to the CFO and CEO to ensure smooth flow of daily processes Organized the annual charity golf club event with more than 150 vendors of Hy & Zel’s

    • China
    • Apparel & Fashion
    • Assistant Marketing Manager
      • Jan 2001 - Jan 2002

      Designed, updated and supported the company website Created graphic interfaces for all advertising products and print processes Designed, updated and supported the company website Created graphic interfaces for all advertising products and print processes

    • Bulgaria
    • Accounting
    • Co-founder and Executive Director
      • Jan 1993 - Jan 1999

      Scheele Bulgaria EOOD was a German-Bulgarian join venture with operations in the waste management. The company was established in 1993, initially based in Plovdiv and lately moved to Sofia, Bulgaria. Company sites were located across the country with more than 550 employees. Worked together with the German Federal Ministry of the Environment, the Bulgarian Ministry of Environment and Water and the Bulgarian Academy of Sciences in completing of a project for obtaining detailed geotechnical analysis of the waste deposits in different regions and landscapes of Bulgaria Acted as a consultant to the Bulgarian Ministry of Environment and Water in implementing the new European standards of the waste management and adapting the existing Bulgarian environmental law to the new EU environmental legislation. Provided financial assistance and know-how to the design of an incinerator for burning of hazardous waste in Bulgaria Responsible for the organizational set up of 8 government concessions, won by the company, for collection, transportation, and landfilling of communal and industrial waste in 8 major cities in Bulgaria - Sofia, Pleven, Dobritsch, Razgrad, Jambol, Botevgrad, Dupniza and Plovdiv. Entered negotiations for expanding the company’s operations in Eastern Europe – Romania, Russia and Estonia

Education

  • University of Plovdiv
    Master of Education (M.Ed.)
    1985 - 1987
  • University of Plovdiv, Bulgaira
    Bachelor of Arts, BA
    1982 - 1985
  • University of Sofia, Bulgaria
    Certificate in Economics
    1990 - 1992
  • Algonquin College, Canada
    CISCO Certificate, Hardware and Web Design
    2001 - 2002
  • CGA, Canada
    CGA designation in progress
    2011 - 2015

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