Procurement Executive

• Mar 2022 - Present

Administrative Assistant

• Apr 2021 - Mar 2022

Executive Office Assistant/Private PA

• Sep 2020 - Mar 2021

- Acting as the point of contact between clients, external partners, and executives - Acting as Personal Assistant to Senior Insurance Producer, being available 24/7 - Assisted with creating reports and presentation using MS Office and web tools - Management of leads - Planning, arranging, and coordinating meetings, organizing travel itineraries - Maintained the current database systems and looking for ways to improve current systems - Using SQL Server on a daily basis - Having a profound knowledge of SQL, - Performing a wide range of complex office administration tasks - Great knowledge of various software (MS Office, Adobe, SQL Server, ...) - Successfully created a database consisting of more than 500 clients and stored data about clients, products, and contacts efficiently and safely - Defines business requirements and needs Key Skills: - Creating and keep deadlines - Excellent Organizational Skills - Multitasking - Problem Solving - Productivity - Typing (above 90 WPM) Software Knowledge: - SQL Server - MySQL - MS Office (Excel, Word, Acces, OneNote, Publisher, PowerPoint, OneDrive) - Knowledge of spreadsheets - E-mail - Social Media - Adobe - Photoshop - WordPress - SharePoint Show less

International Flight Attendant

• Jun 2016 - Aug 2020

- Responsible for passengers' safety and compliance with General Civil Aviation Authority regulations and company standards; provided detailed safety instruction according to the respective aircraft type - Emirates Boeing 777 or Emirates Airbus A380 - Attended pre-flight briefings for an upcoming flight - Attending to more than 300 passengers each flight and providing them with a high level of customer service, ensuring their comfort and satisfaction are met - Demonstrated capacity to confidentially lead a multi-national team of individuals as well as resolving any conflict and making sound decisions under pressure to ensure a positive working environment and quality customer experience - Assisting passengers in emergency situations and ensuring all emergency equipment is up to date, stocked, and easily located - Boosted company sales through onboard Duty-Free offers - Received more than 15 letters of commendation from all classes of passengers as well as managers, purser, and cabin supervisors recognizing my commitment to customer service Key Skills: - Assertiveness - Diplomacy and tact - Excellent interpersonal skills - Great communication skills Qualities: - Caring and understanding - Creating a great customer experience - Customers Service - Dependable and dedicated - Exceeds expectations - Flexibility - Friendly and positive attitude - Professional and responsible - Teamwork - Upholds the values of Emirates: Professional, Empathetic, Progressive, Visionary, Cosmopolitan Show less

Team Leader

• Aug 2014 - May 2016

- Ensuring a high level of customer satisfaction through excellent sales service - Assessing customers' needs and providing assistance and information on product features - Sale of sports footwear, apparel and accessories - Managed a team of members, including communicating team goals and identifying areas for new training, ensuring team members' satisfaction, and improving their confidence, product knowledge, and communication skills - Supported a branch manager and performed duties when the manager was absent or out of the office - Skilled in using POS - Opening and closing registers, accounting for the daily intake, and preparing cash deposits - Handling customer issues and employee disputes - Using SAP knowledge - Generated and shared comprehensive and detailed reports about team performance, deadlines, orders, and inventory use, and sales - Became the most successful team in Central European group of branches - Won several awards within the company due to the highest sales made Key Skills: - Creating and keeping deadlines - Decision Making - Delegation - Making Schedules - Multitasking - Problem Solving - Productivity - Team Management - Team Leading - Teamwork Show less

Group Event Coordinator

• Mar 2012 - Aug 2015

- Helped organize the biggest dance event in the Czech Republic for more than 300 attendees every year from 2012 until 2015 - Acted as the point of contact between attendees and dance teachers and ensured their comfort and satisfaction were met - Liaised with vendors, media, and sponsors during the event planning process to ensure everything is in order as well as managed all event set-up, tear down, and follow-up processes - In charge of the application process, including enrolling attendees and making sure their expectations and needs are met - Organize facilities and manage all event’s details such as decor, catering, transportation, location, special guests, equipment, promotional material, etc - Proactively handle any arising issues and troubleshoot any emerging problems on the event day Show less