Ivana J.
Acting Account Executive CEE at Zendesk- Claim this Profile
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English Professional working proficiency
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German Elementary proficiency
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Croatian Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
Ivana is an outstanding BDR at Zendesk and has been an asset to our team since she joined. She truly embodies the
Sumit Dutta
I am very happy with knowing Ivana, I met her in Dublin and she is a very inspiring person! We worked together on launching her studio here, I helped her with my expertise in data science, but I have to say she is a very high level of professionalism in digital marketing, and I admire her willingness to learn and achieve more every day. She is a highly self-motivated person, is not easy work in back and front office at the same time what she does for her dance studio! I am sure she will accomplish every goal she has.
Petar D
Ivana is a motivated, forward-thinking and also intelligent Manager with lots of knowledge in her field. She has a very strong work ethic and unparalleled analytic and problem solving abilities. Ivana leads by example and many people at Belly Dance Cleopatra Dublin find her enthusiasm and dedication both inspiring and motivating. She showed a high level of leadership, digital marketing, technical skills and was a valuable contributor to our projects. The success achieved in her job required extensive knowledge and dedication. I enjoyed working with her on the various projects we took on.
LinkedIn User
Ivana is an outstanding BDR at Zendesk and has been an asset to our team since she joined. She truly embodies the
Sumit Dutta
I am very happy with knowing Ivana, I met her in Dublin and she is a very inspiring person! We worked together on launching her studio here, I helped her with my expertise in data science, but I have to say she is a very high level of professionalism in digital marketing, and I admire her willingness to learn and achieve more every day. She is a highly self-motivated person, is not easy work in back and front office at the same time what she does for her dance studio! I am sure she will accomplish every goal she has.
Petar D
Ivana is a motivated, forward-thinking and also intelligent Manager with lots of knowledge in her field. She has a very strong work ethic and unparalleled analytic and problem solving abilities. Ivana leads by example and many people at Belly Dance Cleopatra Dublin find her enthusiasm and dedication both inspiring and motivating. She showed a high level of leadership, digital marketing, technical skills and was a valuable contributor to our projects. The success achieved in her job required extensive knowledge and dedication. I enjoyed working with her on the various projects we took on.
LinkedIn User
Ivana is an outstanding BDR at Zendesk and has been an asset to our team since she joined. She truly embodies the
Sumit Dutta
I am very happy with knowing Ivana, I met her in Dublin and she is a very inspiring person! We worked together on launching her studio here, I helped her with my expertise in data science, but I have to say she is a very high level of professionalism in digital marketing, and I admire her willingness to learn and achieve more every day. She is a highly self-motivated person, is not easy work in back and front office at the same time what she does for her dance studio! I am sure she will accomplish every goal she has.
Petar D
Ivana is a motivated, forward-thinking and also intelligent Manager with lots of knowledge in her field. She has a very strong work ethic and unparalleled analytic and problem solving abilities. Ivana leads by example and many people at Belly Dance Cleopatra Dublin find her enthusiasm and dedication both inspiring and motivating. She showed a high level of leadership, digital marketing, technical skills and was a valuable contributor to our projects. The success achieved in her job required extensive knowledge and dedication. I enjoyed working with her on the various projects we took on.
LinkedIn User
Ivana is an outstanding BDR at Zendesk and has been an asset to our team since she joined. She truly embodies the
Sumit Dutta
I am very happy with knowing Ivana, I met her in Dublin and she is a very inspiring person! We worked together on launching her studio here, I helped her with my expertise in data science, but I have to say she is a very high level of professionalism in digital marketing, and I admire her willingness to learn and achieve more every day. She is a highly self-motivated person, is not easy work in back and front office at the same time what she does for her dance studio! I am sure she will accomplish every goal she has.
Petar D
Ivana is a motivated, forward-thinking and also intelligent Manager with lots of knowledge in her field. She has a very strong work ethic and unparalleled analytic and problem solving abilities. Ivana leads by example and many people at Belly Dance Cleopatra Dublin find her enthusiasm and dedication both inspiring and motivating. She showed a high level of leadership, digital marketing, technical skills and was a valuable contributor to our projects. The success achieved in her job required extensive knowledge and dedication. I enjoyed working with her on the various projects we took on.
Credentials
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Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERMay, 2022- Sep, 2024 -
Effective Presentation Skills
UCD Professional AcademyApr, 2022- Sep, 2024 -
Outreach Prospecting Specialist
OutreachMar, 2022- Sep, 2024 -
GOOGLE ADWORDS EXPRESS
MajorelOct, 2019- Sep, 2024 -
Google Digital Garage
GoogleDec, 2017- Sep, 2024 -
Dance Technique Trainer
Public Open University ZagrebFeb, 2013- Sep, 2024 -
Certified Customer Success Manager (CCSM) Level 2
SuccessHACKERApr, 2023- Sep, 2024 -
Certified Customer Success Manager (CCSM) Level 5
SuccessHACKERApr, 2023- Sep, 2024
Experience
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Zendesk
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Software Development
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700 & Above Employee
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Acting Account Executive CEE
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Mar 2023 - Present
I am sourcing and closing new business opportunities and expansions for the CEE region & Dubai.
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Business Development Denmark and Finland
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Oct 2021 - Present
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Sales Development CEE
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Jun 2020 - Oct 2021
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Dance Cleopatra Dublin
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Ireland
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Entertainment Providers
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Business Owner
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Jan 2017 - Feb 2022
Our studio connects women from all around the world that have in common love for oriental music and dance. Our studio connects women from all around the world that have in common love for oriental music and dance.
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Majorel
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Luxembourg
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Outsourcing/Offshoring
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700 & Above Employee
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Google Ads
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Sep 2019 - Jun 2020
Responsibilities: •Creating and optimising business categories for Google Ads. •Improving campaign performance and assuring relevant traffic to advertisers. •Working with Google engineers to test new product features development. •Identifying areas of improvement for product, workflow, processes and tools. Key Achievements: •117% in productivity and 100% in quality targets based on a monthly cycle. •Met and exceeded performance standards set by client. •Chosen as Global Engagement SME to support company events. •Contributed to team targets and achieved Quality Star award multiple times. Show less
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Whizz Marketing Solutions
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Marketing Services
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1 - 100 Employee
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Account Manager
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Apr 2016 - Aug 2016
Marketing Agency For my biggest client ”Garden Mall” complete marketing solutions and actions were carried out for event management, sales, digital, traditional marketing and media appearances. Responsibilities: •Reported to the CEO of the agency and owners of the shopping centre. •Analysed the effectiveness of a range of promotional activities ATL and BTL. •Developed positive customer experiences through innovation and added value. •Defined target audiences and managed overall brand perception. Key Achievements: •At least 5% more entrants with different events in each campaign. •Increased ROI for our client. Show less
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Marketing Manager
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Oct 2014 - Apr 2016
The biggest multimedia bookstore chain. Responsibilities: •Reported to the Board of Management •Managed marketing team and sales managers in 35 bookstore •Devised digital marketing strategies, marketing plans and managed budgets •Proactively researched methods to improve operational efficiencies and performance in line with outlined KPIs •Organised marketing activities, campaigns, events and sales promotion Key Achievements: • Increased foot traffic • Year on year growth Show less
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B1 Plakati d.o.o.
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Advertising Services
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Project Manager
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Nov 2012 - Oct 2014
Key Achievements: • Promoted to Project Manager from the graduate position I started in Key Achievements: • Promoted to Project Manager from the graduate position I started in
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Education
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The University of Zagreb, Faculty of Economics & Business Zagreb
Postgraduate Degree, Marketing Management -
Business Academy Experta
Diploma of Education, Marketing Management -
University of Zagreb/Sveuciliste u Zagrebu
Master of Science - MS
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