Ivana Shantilal
Head Of Marketing at NOQ Group- Claim this Profile
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English Native or bilingual proficiency
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Portuguese Native or bilingual proficiency
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Gujarati Limited working proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Diogo Rebelo Rodrigues
Ivana's friendly posture and "get it done" attitude makes her a true asset for any company. An exemplar professional posture, a deep understanding of the industry and an easy going profile reflects on how easy it comes to the costumers to connect with her and build relationships on a long term.
Diogo Rebelo Rodrigues
Ivana's friendly posture and "get it done" attitude makes her a true asset for any company. An exemplar professional posture, a deep understanding of the industry and an easy going profile reflects on how easy it comes to the costumers to connect with her and build relationships on a long term.
Diogo Rebelo Rodrigues
Ivana's friendly posture and "get it done" attitude makes her a true asset for any company. An exemplar professional posture, a deep understanding of the industry and an easy going profile reflects on how easy it comes to the costumers to connect with her and build relationships on a long term.
Diogo Rebelo Rodrigues
Ivana's friendly posture and "get it done" attitude makes her a true asset for any company. An exemplar professional posture, a deep understanding of the industry and an easy going profile reflects on how easy it comes to the costumers to connect with her and build relationships on a long term.
Credentials
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Microsoft Excel
UdemyApr, 2020- Oct, 2024
Experience
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Head Of Marketing
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Aug 2020 - Present
Providing real-time food & beverage managementhttps://www.noqgroup.com/ Providing real-time food & beverage managementhttps://www.noqgroup.com/
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Founder
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Apr 2020 - Present
•Instagram: www.instagram.com/madeinquarantine.brand/•Partnership with Hozga - https://hozga.com/collections/ivana-shantilal •Instagram: www.instagram.com/madeinquarantine.brand/•Partnership with Hozga - https://hozga.com/collections/ivana-shantilal
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Event Manager
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Oct 2017 - Dec 2019
•Coordinated 180+ events, acting as the client-facing party from Ritz-Carlton’s side and manager of internal teams and external providers, ensuring consistent and seamless service from initial inquiry to event delivery, and responsible for catering needs, vendor and venue management, budgeting and client satisfaction•Managed a team of 4 professionals with operational and administrative roles to deliver projects•Coordinated and briefed (on a daily basis) all operational teams involved in the delivery of an event, managing the process from need identification to delivery of service•Forecasted financial projections of events division on a monthly basis (multi-site operation)•Outperformed in all up-selling targets, by engaging with customers and recommending additional services: - 2018: Achieved €262K in upsold revenues (200%+ more than original target) - 2019: Achieved €780K in upsold revenues (300%+ more than original target)
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Hostess & Restaurant Ambassador
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Apr 2017 - Oct 2017
•Served as the face of two new Ritz-Carlton restaurants welcoming and informing the concept to an average of 80+ customers per meal shift•Focused on customer acquisition by using the Hotel’s database to find out new leads, and structured a model to predict acquisition success based on customer F&B preferences•Managed restaurants’ image on social media platforms (namely TheFork and Zomato), as well as menu design
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Event Planning Assistant
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Jun 2016 - Apr 2017
•Devised detailed event specific reports as an efficiency improvement strategy•Launched and managed company’s profile on social media platforms (Facebook, Instagram) •Oversaw and delegated staff, ensuring they were compliant with the company’s standards •Devised detailed event specific reports as an efficiency improvement strategy•Launched and managed company’s profile on social media platforms (Facebook, Instagram) •Oversaw and delegated staff, ensuring they were compliant with the company’s standards
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Intern
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Jun 2015 - Aug 2015
•Established a database of potential buyers and suppliers•Developed a product P&L for the collection based on revenue and operational costs•Ensured production was compliant with the required standards by personally visiting suppliers and checking product quality •Established a database of potential buyers and suppliers•Developed a product P&L for the collection based on revenue and operational costs•Ensured production was compliant with the required standards by personally visiting suppliers and checking product quality
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Education
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Kingston University
BA Fashion, Fashion/Apparel Design -
Oxford Brookes University
Foundation degree, Art & Design -
St Julian's School
International Baccalaureate and IGCSE, 37 points - 545 UCAS points