Ivana Dimovska
Compliance Officer at Real Estate Council of Ontario- Claim this Profile
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Bio
Credentials
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The National Certified Investigator and Inspector Training (NCIT) Basic
Council on Licensure, Enforcement and Regulation (CLEAR)
Experience
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Real Estate Council of Ontario
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Canada
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Real Estate
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1 - 100 Employee
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Compliance Officer
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Dec 2020 - Present
Complaints, Compliance and Discipline
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Registration Education Program Coordinator/Clerk
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Dec 2019 - Dec 2020
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Royal LePage
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Canada
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Real Estate
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700 & Above Employee
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Client Care Coordinator
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Oct 2016 - Dec 2019
• Managing all systems for sellers, buyers, client database management, lead generation tracking, and lead follow-up• Managing all marketing including management of social media, online listings, client events and promotional advertisement • Managing all systems for sellers, buyers, client database management, lead generation tracking, and lead follow-up• Managing all marketing including management of social media, online listings, client events and promotional advertisement
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Royal LePage Terrequity Realty
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Canada
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Real Estate
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300 - 400 Employee
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Administrative Assistant
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Nov 2014 - Oct 2016
• Customer service, data base entry, process of legal documents and forms• Administration duties including answering phone calls, responding to e-mails, confirming appointments, paperwork filing• Experience in front-line customer service role in a dynamic client focused-environment, able to use creative problem solving skills, empathy and strong conflict resolution skills to de-escalate clients and provide satisfactory resolutions • Customer service, data base entry, process of legal documents and forms• Administration duties including answering phone calls, responding to e-mails, confirming appointments, paperwork filing• Experience in front-line customer service role in a dynamic client focused-environment, able to use creative problem solving skills, empathy and strong conflict resolution skills to de-escalate clients and provide satisfactory resolutions
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Education
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University of Toronto
Bachelor's degree, City/Urban, Community and Regional Planning, Sociology