Ivana Dimovska

Compliance Officer at Real Estate Council of Ontario
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Credentials

  • The National Certified Investigator and Inspector Training (NCIT) Basic
    Council on Licensure, Enforcement and Regulation (CLEAR)

Experience

    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Compliance Officer
      • Dec 2020 - Present

      Complaints, Compliance and Discipline

    • Registration Education Program Coordinator/Clerk
      • Dec 2019 - Dec 2020

    • Canada
    • Real Estate
    • 700 & Above Employee
    • Client Care Coordinator
      • Oct 2016 - Dec 2019

      • Managing all systems for sellers, buyers, client database management, lead generation tracking, and lead follow-up• Managing all marketing including management of social media, online listings, client events and promotional advertisement • Managing all systems for sellers, buyers, client database management, lead generation tracking, and lead follow-up• Managing all marketing including management of social media, online listings, client events and promotional advertisement

    • Canada
    • Real Estate
    • 300 - 400 Employee
    • Administrative Assistant
      • Nov 2014 - Oct 2016

      • Customer service, data base entry, process of legal documents and forms• Administration duties including answering phone calls, responding to e-mails, confirming appointments, paperwork filing• Experience in front-line customer service role in a dynamic client focused-environment, able to use creative problem solving skills, empathy and strong conflict resolution skills to de-escalate clients and provide satisfactory resolutions • Customer service, data base entry, process of legal documents and forms• Administration duties including answering phone calls, responding to e-mails, confirming appointments, paperwork filing• Experience in front-line customer service role in a dynamic client focused-environment, able to use creative problem solving skills, empathy and strong conflict resolution skills to de-escalate clients and provide satisfactory resolutions

Education

  • University of Toronto
    Bachelor's degree, City/Urban, Community and Regional Planning, Sociology
    2012 - 2016

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