Experience

Fashion Foundry

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Director of Sales

  • Nov 2021 - Present

  Your one-stop-shop from concept development to supply chain management. Professional brand development, design, manufacturing, private labeling or marketing, we're here to help guide you in the right direction. Your one-stop-shop from concept development to supply chain management. Professional brand development, design, manufacturing, private labeling or marketing, we're here to help guide you in the right direction.



Foundry Fashion

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Director

  • Oct 2021 - Aug 2023



Juniper Networks

• United States
• Software Development
• 700 & Above Employee

• Senior Staff, Services Program Manager

  • Jan 2017 - Nov 2020

  Responsible for Americas Services Business Strategy to include definition and adoption of new revenue generating service offerings. Improvement of resource efficiencies through automation and streamlined processes. Optimize services selling strategies and alignment with PLM’s and cross functional teams.

• Service Partner Development Manager

  • Jan 2016 - Dec 2016

  Develop key identified Juniper partners with an initial focus on Enterprise Verticals within the Americas Theater. Successfully build relationships with the identified Partners, increasing their positioning and interface with both Product/Service Sales Teams and Service Management Teams.

• Sr. Manager, Global Service Partners

  • Sep 2011 - Nov 2016

  America Services Partner Manager providing leadership, direction and accountability for Americas field based personnel. Partners include IBM and NSN (Nokia Siemens Networks). Participate in Global Alliance initiative to continually improve Partner support capabilities and create a remarkable customer experience.



Daitan Group

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Director Of Sales

  • Jun 2011 - Sep 2011

  Provide Sales leadership and Account Management. Provide Sales leadership and Account Management.



Tellabs

• United States
• Information Technology & Services
• 700 & Above Employee

• Director of Service

  • Oct 2006 - Jun 2010

  Operations Service Director of Latin America Service, Manage the day-to-day business operation on an on-going basis to insure maximum return on investment within the region. Provide coordination of service solution development between the customer, the Sales account team and the Service Organization.

• Director Of Service

  • Oct 2006 - Jun 2010

  Brought on board to spearhead operations of a service group that grew to $36 million and led a high-caliber team that sold complex service solutions such as consulting, training, implementation, professional, and operational services. Championed an initiative to rebuild the Service Organization which had declined due to several issues. Provided a platform to improve employee training and morale, established a strong leadership infrastructure, and enhanced TAC call center technology.



UTStarcom

• United States
• Telecommunications
• 400 - 500 Employee

• Director of Service Latin America

  • 2002 - 2006

  Spearheaded operations of an $80 million global service solution international group (GSSI) operating in the Caribbean and Latin American markets. Initially turned around a $12 million deployment initiative in Haiti that was languishing, and successfully developed a new wireless infrastructure for the government (Ti Telephone) while managing local and US professionals. Spearheaded operations of an $80 million global service solution international group (GSSI) operating in the Caribbean and Latin American markets. Initially turned around a $12 million deployment initiative in Haiti that was languishing, and successfully developed a new wireless infrastructure for the government (Ti Telephone) while managing local and US professionals.



FAM INTERNATIONAL SECURITY

• VICE PRESIDENT, SALES AND BUSINESS DEVELOPMENT

  • 2002 - 2003



Lucent Technologies

• United States
• Telecommunications
• 200 - 300 Employee

• Director of Sales

  • 2000 - 2002

  Overlay Direct Sales into major carriers and service providers Named Accounts, Sales training of Lucent IP products to Lucent Customer Teams. Identifying, qualifying and establishing Direct Sales and third party distributor sales channel for Lucent IP products and services within Latin America, Caribbean and Telefonica World Wide. Development of sales plans for product introduction; submit monthly forecasts and status reports; formulate sales strategies; initiate and manage Lucent Customer… Show more Overlay Direct Sales into major carriers and service providers Named Accounts, Sales training of Lucent IP products to Lucent Customer Teams. Identifying, qualifying and establishing Direct Sales and third party distributor sales channel for Lucent IP products and services within Latin America, Caribbean and Telefonica World Wide. Development of sales plans for product introduction; submit monthly forecasts and status reports; formulate sales strategies; initiate and manage Lucent Customer Teams and VAR relationships, and orchestrate selling activities and promotions. Show less Overlay Direct Sales into major carriers and service providers Named Accounts, Sales training of Lucent IP products to Lucent Customer Teams. Identifying, qualifying and establishing Direct Sales and third party distributor sales channel for Lucent IP products and services within Latin America, Caribbean and Telefonica World Wide. Development of sales plans for product introduction; submit monthly forecasts and status reports; formulate sales strategies; initiate and manage Lucent Customer… Show more Overlay Direct Sales into major carriers and service providers Named Accounts, Sales training of Lucent IP products to Lucent Customer Teams. Identifying, qualifying and establishing Direct Sales and third party distributor sales channel for Lucent IP products and services within Latin America, Caribbean and Telefonica World Wide. Development of sales plans for product introduction; submit monthly forecasts and status reports; formulate sales strategies; initiate and manage Lucent Customer Teams and VAR relationships, and orchestrate selling activities and promotions. Show less



3Com

• Computer Networking
• 200 - 300 Employee

• Business Development Manager

  • 1999 - 2000

  Field Sales & Delivery of 3COM Carrier Service. Managing 3COM Business Development Managers, Engineers and Partners to sell and deliver on-site implementations and professional service to reach defined targets. Forecasting all CSO LAT revenue, determining pricing schedules drives & supports the LAT Sales team. Development and management of Carrier on-site programs in the region. Multi-country roll-out design, implementation and management. Building service business plans, defining… Show more Field Sales & Delivery of 3COM Carrier Service. Managing 3COM Business Development Managers, Engineers and Partners to sell and deliver on-site implementations and professional service to reach defined targets. Forecasting all CSO LAT revenue, determining pricing schedules drives & supports the LAT Sales team. Development and management of Carrier on-site programs in the region. Multi-country roll-out design, implementation and management. Building service business plans, defining resources/ budget requirements to meet forecast targets. Show less Field Sales & Delivery of 3COM Carrier Service. Managing 3COM Business Development Managers, Engineers and Partners to sell and deliver on-site implementations and professional service to reach defined targets. Forecasting all CSO LAT revenue, determining pricing schedules drives & supports the LAT Sales team. Development and management of Carrier on-site programs in the region. Multi-country roll-out design, implementation and management. Building service business plans, defining… Show more Field Sales & Delivery of 3COM Carrier Service. Managing 3COM Business Development Managers, Engineers and Partners to sell and deliver on-site implementations and professional service to reach defined targets. Forecasting all CSO LAT revenue, determining pricing schedules drives & supports the LAT Sales team. Development and management of Carrier on-site programs in the region. Multi-country roll-out design, implementation and management. Building service business plans, defining resources/ budget requirements to meet forecast targets. Show less



Network Equipment Technologies

• United States
• Telecommunications
• 100 - 200 Employee

• Regional Manager Service and Support Latin America and APAC

  • 1992 - 1998

  Regional Manager Service and Support Latin America and APAC Responsibilities includeSales of Service’s (Direct/Professional/Distributor/Training), Management, Training and Support of N.E.T. Distributors and clients in Latin America, Australia, and New Zealand. Business planning and justification for new opportunities such as direct and indirect (third party) support, training and Professional Services. Management duties include Quarterly updates to all Regional Sales and Service Managers… Show more Regional Manager Service and Support Latin America and APAC Responsibilities includeSales of Service’s (Direct/Professional/Distributor/Training), Management, Training and Support of N.E.T. Distributors and clients in Latin America, Australia, and New Zealand. Business planning and justification for new opportunities such as direct and indirect (third party) support, training and Professional Services. Management duties include Quarterly updates to all Regional Sales and Service Managers, Directors and Vice Presidents on Distributors and Direct Service Channel status. Technical Support Manager Latin America / Pacific (N.E.T) 1994 -1997 Responsible for managing and supporting N.E.T. Distributors in South America, Central America, Mexico, Australia and New Zealand. Management duties include Quarterly updates to all Service District Managers, Directors and Vice Presidents on Distributors status. Regional Manager for Mexico City Service and Training Departments. Regional Manager for Uruguay Service Department. Technical responsibilities include training on all new N.E.T. equipment, Software Update Training, Test equipment recommendations, First Point of escalation for Distributors, Installation of all IDNX 90 Nodes for Multi National Clients. Staff Product Support Engineer, IT Mgr (N.E.T.) Santa Clara, California 1992 - 1994 Responsible for managing and planning of N.E.T. products for Service Support Planning. Management duties include participation on product program teams, Quarterly program review to all Service District Managers, Directors and Vice Presidents. Quarterly program review to all TAC Engineers and management. Management and planning of beta test. Development, planning, and presentation of new service offerings to the Service Organization. Show less Regional Manager Service and Support Latin America and APAC Responsibilities includeSales of Service’s (Direct/Professional/Distributor/Training), Management, Training and Support of N.E.T. Distributors and clients in Latin America, Australia, and New Zealand. Business planning and justification for new opportunities such as direct and indirect (third party) support, training and Professional Services. Management duties include Quarterly updates to all Regional Sales and Service Managers… Show more Regional Manager Service and Support Latin America and APAC Responsibilities includeSales of Service’s (Direct/Professional/Distributor/Training), Management, Training and Support of N.E.T. Distributors and clients in Latin America, Australia, and New Zealand. Business planning and justification for new opportunities such as direct and indirect (third party) support, training and Professional Services. Management duties include Quarterly updates to all Regional Sales and Service Managers, Directors and Vice Presidents on Distributors and Direct Service Channel status. Technical Support Manager Latin America / Pacific (N.E.T) 1994 -1997 Responsible for managing and supporting N.E.T. Distributors in South America, Central America, Mexico, Australia and New Zealand. Management duties include Quarterly updates to all Service District Managers, Directors and Vice Presidents on Distributors status. Regional Manager for Mexico City Service and Training Departments. Regional Manager for Uruguay Service Department. Technical responsibilities include training on all new N.E.T. equipment, Software Update Training, Test equipment recommendations, First Point of escalation for Distributors, Installation of all IDNX 90 Nodes for Multi National Clients. Staff Product Support Engineer, IT Mgr (N.E.T.) Santa Clara, California 1992 - 1994 Responsible for managing and planning of N.E.T. products for Service Support Planning. Management duties include participation on product program teams, Quarterly program review to all Service District Managers, Directors and Vice Presidents. Quarterly program review to all TAC Engineers and management. Management and planning of beta test. Development, planning, and presentation of new service offerings to the Service Organization. Show less



ROLM

• Project Engineer

  • 1982 - 1990