Experience

SchoolsFirst Federal Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Member Service Representative III

  • Feb 2023 - Present

  Ladera Heights, California, United States



Self-Help Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Member Services Representative Lead & Back-up Loan Officer

  • Aug 2021 - Feb 2023

  Los Angeles County, California, United States In addition to Lead responsibilities, I am fully trained to process and fund: - Personal Loans (Secured/Unsecured) - Auto Loans (Purchase/Refinance) - Credit Cards (Secured/Unsecured) - HELOCs

• Member Service Representative Lead

  • Jan 2021 - Feb 2023

  Los Angeles, California, United States -Train new employees, sign & approve higher teller limits -Complete monthly branch assessments -Vault/ATM balancing, and teller cash drawer auditor. -Carry out supervisor tasks assigned.

• Member Service Representative

  • Jun 2019 - Dec 2020

  Wilmington, California -Process teller transactions, deposits/withdrawals, wires, checks, money orders, etc. -Open personal/business & retirement accounts, term certificates, money markets, etc. -Organize and track member pipeline, update, file, and audit member forms. -Western Union services



Metro Shore Services

• United States
• Travel Arrangements
• 1 - 100 Employee

• Port Service Agent

  • Aug 2015 - Jun 2019

  Long Beach, California, United States -Checked guest boarding passes and passports -Processed cash/card deposits at Guest Services -Wheelchair Coordinator and Pusher -Luggage Bay Officer



Metro Ports

• United States
• Maritime Transportation
• 1 - 100 Employee

• International Trade Education Program (ITEP) Summer Intern

  • Jun 2015 - Aug 2015

  Wilmington, California 6-Week Internship with Human Resources at Metropolitan Stevedore Services (Metro Ports) -Managed employee record filing system -Customer Service at front reception desk.