Ivan Palomera
Member Service Representative at Wescom Credit Union- Claim this Profile
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Spanish Full professional proficiency
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English Full professional proficiency
Topline Score
Bio
Experience
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Wescom Credit Union
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Banking
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400 - 500 Employee
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Member Service Representative
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Dec 2019 - Present
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Office Services Representative
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May 2019 - Dec 2019
Provide Daily Support to Member Contact Center Staff - Complete general clerical duties through email and phone requests that support member fulfillment - Ensure department compliance with audit and security standards, policies and procedures, and loss prevention measures - Maintain confidentiality of Credit Union and member records - Maintain department inventory and supply orders within allotted budget Process performance reports - Daily Member Contact Center Performance Report - Daily Split/ Skill Report - Monthly ASA/AHT ReportAssist Finance Department - Maintain Inventory of cashier's checks - Process cashier check stop payments - Research member declarations and reports
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Education
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California State University-Dominguez Hills
Bachelor of Business Administration - BBA, Accounting and Finance
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